New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5393

City of Santa Rosa>"File Not Found" message is displaying while downloading benefit related files

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Company:
      City of Santa Rosa
    • Browser:
      Google Chrome

      Description

      Company - City of Santa Rosa
      Browser - Chrome

      1] Login to the application as a employee.
      2] Traverse OE workflow.
      3] While traversing navigate to Enroll Now page.
      4] Click on "Additional Tools" section under "Health Care Spending.." benefit.
      5] Click on the Document links.

      Actual Result:
      File Not Found Error is displaying.
      Expected Result:
      Error should not be displaying, file should be get downloaded after clicking.

      Cc: Sachin Hingole, Prasad Pise, Hrishikesh Deshpande, Vijayendra Shinde

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          Issue Links

          relates to

          Support Activity - Support Activity NF-5195 Preprod build deployment

          • Medium - Has the potential to affect progress.
          • Open

            Activity

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            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Verified on production main company. These files are also not available on production.
            Hence marking it as system behaviour.

            Ashwin Wankhede Kunal Kedari

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Verified on production main company. These files are also not available on production. Hence marking it as system behaviour. Ashwin Wankhede Kunal Kedari
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            sachin.hingole Sachin Hingole (Inactive) added a comment -

            please check Kunal's comment

            Rakesh Roy

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - please check Kunal's comment Rakesh Roy
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            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Hi Ashwin Wankhede,

            We don't have access to main company on Production, so we cannot check it on main company.
            As per my information same issue will occur for HSPL copy on production too, as we are not copying files on HSPL company.

            Please let us know if you can help us to analyse - if forms are present on specified path or not.
            If require we can assign ticket to development team, to check it on main company on Production.

            Thanks,
            Kunal

            Cc: Ashwin Wankhede, Prasad Pise, Hrishikesh Deshpande, Sachin Hingole

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Ashwin Wankhede , We don't have access to main company on Production, so we cannot check it on main company. As per my information same issue will occur for HSPL copy on production too, as we are not copying files on HSPL company. Please let us know if you can help us to analyse - if forms are present on specified path or not. If require we can assign ticket to development team, to check it on main company on Production. Thanks, Kunal Cc: Ashwin Wankhede , Prasad Pise , Hrishikesh Deshpande , Sachin Hingole
            Hide
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            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment -

            Hi Venkatesh Pujari, Kunal Kedari,

            Can you please check issue exists on production company too. It can be the case that forms not present on production company.

            Show
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment - Hi Venkatesh Pujari , Kunal Kedari , Can you please check issue exists on production company too. It can be the case that forms not present on production company.
            Hide
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            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Same issue exists for some files of OCSD company

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Same issue exists for some files of OCSD company
            Hide
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            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Same issue exists for some files of OPERS company

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Same issue exists for some files of OPERS company
            Hide
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            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Same issue exists for some files of MATT company

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Same issue exists for some files of MATT company

              People

              Assignee:
              kunal.kedari Kunal Kedari (Inactive)
              Reporter:
              kunal.kedari Kunal Kedari (Inactive)
              QA:
              Kunal Kedari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: