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  1. New Features 2017
  2. NF-5393

City of Santa Rosa>"File Not Found" message is displaying while downloading benefit related files

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Company:
      City of Santa Rosa
    • Browser:
      Google Chrome

      Description

      Company - City of Santa Rosa
      Browser - Chrome

      1] Login to the application as a employee.
      2] Traverse OE workflow.
      3] While traversing navigate to Enroll Now page.
      4] Click on "Additional Tools" section under "Health Care Spending.." benefit.
      5] Click on the Document links.

      Actual Result:
      File Not Found Error is displaying.
      Expected Result:
      Error should not be displaying, file should be get downloaded after clicking.

      Cc: Sachin Hingole, Prasad Pise, Hrishikesh Deshpande, Vijayendra Shinde

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          Issue Links

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            kunal.kedari Kunal Kedari (Inactive) created issue -
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Same issue exists for some files of MATT company

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Same issue exists for some files of MATT company
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Same issue exists for some files of OPERS company

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Same issue exists for some files of OPERS company
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Same issue exists for some files of OCSD company

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Same issue exists for some files of OCSD company
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to NF-5195 [ NF-5195 ]
            Hide
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment -

            Hi Venkatesh Pujari, Kunal Kedari,

            Can you please check issue exists on production company too. It can be the case that forms not present on production company.

            Show
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment - Hi Venkatesh Pujari , Kunal Kedari , Can you please check issue exists on production company too. It can be the case that forms not present on production company.
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Assignee Ashwin Wankhede [ ashwin.wankhede ] Venkatesh Pujari [ venkatesh.pujari ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Assignee Venkatesh Pujari [ venkatesh.pujari ] Sachin Hingole [ sachin.hingole ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Kunal Kedari [ kunal.kedari ]
            Hide
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Hi Ashwin Wankhede,

            We don't have access to main company on Production, so we cannot check it on main company.
            As per my information same issue will occur for HSPL copy on production too, as we are not copying files on HSPL company.

            Please let us know if you can help us to analyse - if forms are present on specified path or not.
            If require we can assign ticket to development team, to check it on main company on Production.

            Thanks,
            Kunal

            Cc: Ashwin Wankhede, Prasad Pise, Hrishikesh Deshpande, Sachin Hingole

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Ashwin Wankhede , We don't have access to main company on Production, so we cannot check it on main company. As per my information same issue will occur for HSPL copy on production too, as we are not copying files on HSPL company. Please let us know if you can help us to analyse - if forms are present on specified path or not. If require we can assign ticket to development team, to check it on main company on Production. Thanks, Kunal Cc: Ashwin Wankhede , Prasad Pise , Hrishikesh Deshpande , Sachin Hingole
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Assignee Kunal Kedari [ kunal.kedari ] Ashwin Wankhede [ ashwin.wankhede ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Assignee Ashwin Wankhede [ ashwin.wankhede ] Sachin Hingole [ sachin.hingole ]
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            please check Kunal's comment

            Rakesh Roy

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - please check Kunal's comment Rakesh Roy
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Ashwin Wankhede [ ashwin.wankhede ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Verified on production main company. These files are also not available on production.
            Hence marking it as system behaviour.

            Ashwin Wankhede Kunal Kedari

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Verified on production main company. These files are also not available on production. Hence marking it as system behaviour. Ashwin Wankhede Kunal Kedari
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Ashwin Wankhede [ ashwin.wankhede ] Kunal Kedari [ kunal.kedari ]
            Resolution System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            Transition Time In Source Status Execution Times
            Sachin Hingole (Inactive) made transition -
            Open In Development
            1d 20h 34m 1
            Sachin Hingole (Inactive) made transition -
            In Development Rejected
            1m 33s 1

              People

              Assignee:
              kunal.kedari Kunal Kedari (Inactive)
              Reporter:
              kunal.kedari Kunal Kedari (Inactive)
              QA:
              Kunal Kedari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: