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  1. New Features 2017
  2. NF-5406

PrimeHealthcare>"Server Error in /Platform" is displaying after clicking on "Forms Library" link with employee login

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Company:
      PrimeHealthcare
    • Item State:
      Stage QA - Production Deployment on Hold
    • Browser:
      Google Chrome

      Description

      Company - PrimeHealthcare
      Browser - Chrome
      Employee Details - Userid – 510583210/Pass@12345

      1] Login to the application as a employee.
      2] Click on "Forms Library" link

      Actual Result:
      "Server Error in /Platform...." displaying
      Expected Result:
      Error should not be display.

      Refer attached screenshot for more details.

      cc: Sachin Hingole, Prasad Pise, Hrishikesh Deshpande

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            Hide
            sonali.farakate Sonali Farakate (Inactive) added a comment -

            Hi Umesh Kadam

            As per discussion, for PrimeHealthcare company, the 'criteria' field in 'GenericEligibilityRules' table is still updated as 'NULL' during migration which is throwing error when clicking on Forms Library link.

            Please look into this.

            Thanks,
            Sonali.

            CC : Vijayendra Shinde

            Show
            sonali.farakate Sonali Farakate (Inactive) added a comment - Hi Umesh Kadam As per discussion, for PrimeHealthcare company, the 'criteria' field in 'GenericEligibilityRules' table is still updated as 'NULL' during migration which is throwing error when clicking on Forms Library link. Please look into this. Thanks, Sonali. CC : Vijayendra Shinde
            Hide
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi Sonali Farakate,

            Please find below 3Cs :

            Concern For PrimeHealthcare company, the 'criteria' field in 'GenericEligibilityRules' table is 'NULL'
            Cause During eligibility migration, criteria was not generated due to historical data issue in additional criteria
            Correction We have done correction of historical data and re-generated criteria for defaulter generic eligibility rules.

            Please check and confirm.

            Thanks and Regards,
            :: Umesh Kadam

            CC : Satya, Nidhi Kaul, Rakesh Roy, Vijayendra Shinde, Amruta Lohiya, Rohan J Khandave, Jyoti Mayne, Kunal Kedari

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Sonali Farakate , Please find below 3Cs : Concern For PrimeHealthcare company, the 'criteria' field in 'GenericEligibilityRules' table is 'NULL' Cause During eligibility migration, criteria was not generated due to historical data issue in additional criteria Correction We have done correction of historical data and re-generated criteria for defaulter generic eligibility rules. Please check and confirm. Thanks and Regards, :: Umesh Kadam CC : Satya , Nidhi Kaul , Rakesh Roy , Vijayendra Shinde , Amruta Lohiya , Rohan J Khandave , Jyoti Mayne , Kunal Kedari
            Hide
            sonali.farakate Sonali Farakate (Inactive) added a comment -

            Hi Kunal Kedari

            This issue is fixed and you can test it on pre-prod.

            Thanks,
            Sonali.

            Show
            sonali.farakate Sonali Farakate (Inactive) added a comment - Hi Kunal Kedari This issue is fixed and you can test it on pre-prod. Thanks, Sonali.
            Hide
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Verified the fix on Pre-Prod, now error is not displaying for "Forms Library", working as expected.

            Cc: Prasad Pise, Hrishikesh Deshpande, Sachin Hingole, Vijayendra Shinde, Umesh Kadam, Sonali Farakate

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Verified the fix on Pre-Prod, now error is not displaying for "Forms Library", working as expected. Cc: Prasad Pise , Hrishikesh Deshpande , Sachin Hingole , Vijayendra Shinde , Umesh Kadam , Sonali Farakate
            Hide
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Verified the fix on production, working as expected. Refer below screenshot for more details:

            Closing the Jira.

            Cc: Sachin Hingole, Hrishikesh Deshpande, Prasad Pise

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Verified the fix on production, working as expected. Refer below screenshot for more details: Closing the Jira. Cc: Sachin Hingole , Hrishikesh Deshpande , Prasad Pise

              People

              Assignee:
              kunal.kedari Kunal Kedari (Inactive)
              Reporter:
              kunal.kedari Kunal Kedari (Inactive)
              Developer:
              Umesh Kadam (Inactive)
              QA:
              Kunal Kedari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

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                Resolved:
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