-
Type:
Bug
-
Status:
Closed
-
Priority:
High
-
Resolution:
Bug Fixed
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
-
-
-
-
-
-
Item State:
Stage QA
- Production Deployment on Hold
-
Company - PrimeHealthcare
Browser - Chrome
Employee Details - Userid – 510583210/Pass@12345
1] Login to the application as a employee.
2] Click on "Forms Library" link
Actual Result:
"Server Error in /Platform...." displaying
Expected Result:
Error should not be display.
Refer attached screenshot for more details.
cc: Sachin Hingole, Prasad Pise, Hrishikesh Deshpande
- relates to
-
NF-5228
Pre-prod - Generic Eligibility rules criteria correction
-
-
Resolved
{"report":{"apdex":1,"isInitial":true,"journeyId":"8a2e2621-c741-42ae-8d68-535280fa3385","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":697.7000000476837,"redirectCount":0,"resourceLoadedEnd":742.5,"resourceLoadedStart":144.90000009536743,"resourceTiming":[{"duration":28.59999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":144.90000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":144.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":173.5,"responseStart":0,"secureConnectionStart":0},{"duration":28.40000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":145.20000004768372,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":145.20000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":173.60000014305115,"responseStart":0,"secureConnectionStart":0},{"duration":28.5,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":145.29999995231628,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":145.29999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":173.79999995231628,"responseStart":0,"secureConnectionStart":0},{"duration":29,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":145.29999995231628,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":145.29999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":174.29999995231628,"responseStart":0,"secureConnectionStart":0},{"duration":29.299999952316284,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":145.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":145.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":174.79999995231628,"responseStart":0,"secureConnectionStart":0},{"duration":79.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":145.60000014305115,"connectEnd":145.60000014305115,"connectStart":145.60000014305115,"domainLookupEnd":145.60000014305115,"domainLookupStart":145.60000014305115,"fetchStart":145.60000014305115,"redirectEnd":0,"redirectStart":0,"requestStart":145.60000014305115,"responseEnd":224.70000004768372,"responseStart":224.70000004768372,"secureConnectionStart":145.60000014305115},{"duration":117.39999985694885,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":145.60000014305115,"connectEnd":145.60000014305115,"connectStart":145.60000014305115,"domainLookupEnd":145.60000014305115,"domainLookupStart":145.60000014305115,"fetchStart":145.60000014305115,"redirectEnd":0,"redirectStart":0,"requestStart":145.60000014305115,"responseEnd":263,"responseStart":263,"secureConnectionStart":145.60000014305115},{"duration":120.29999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":145.70000004768372,"connectEnd":145.70000004768372,"connectStart":145.70000004768372,"domainLookupEnd":145.70000004768372,"domainLookupStart":145.70000004768372,"fetchStart":145.70000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":145.70000004768372,"responseEnd":266,"responseStart":266,"secureConnectionStart":145.70000004768372},{"duration":120.39999985694885,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":145.90000009536743,"connectEnd":145.90000009536743,"connectStart":145.90000009536743,"domainLookupEnd":145.90000009536743,"domainLookupStart":145.90000009536743,"fetchStart":145.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":145.90000009536743,"responseEnd":266.2999999523163,"responseStart":266.2999999523163,"secureConnectionStart":145.90000009536743},{"duration":120.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":146.10000014305115,"connectEnd":146.10000014305115,"connectStart":146.10000014305115,"domainLookupEnd":146.10000014305115,"domainLookupStart":146.10000014305115,"fetchStart":146.10000014305115,"redirectEnd":0,"redirectStart":0,"requestStart":146.10000014305115,"responseEnd":266.60000014305115,"responseStart":266.60000014305115,"secureConnectionStart":146.10000014305115},{"duration":120.79999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":146.20000004768372,"connectEnd":146.20000004768372,"connectStart":146.20000004768372,"domainLookupEnd":146.20000004768372,"domainLookupStart":146.20000004768372,"fetchStart":146.20000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":146.20000004768372,"responseEnd":267,"responseStart":267,"secureConnectionStart":146.20000004768372},{"duration":121.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":146.20000004768372,"connectEnd":146.20000004768372,"connectStart":146.20000004768372,"domainLookupEnd":146.20000004768372,"domainLookupStart":146.20000004768372,"fetchStart":146.20000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":146.20000004768372,"responseEnd":267.2999999523163,"responseStart":267.2999999523163,"secureConnectionStart":146.20000004768372},{"duration":121.40000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":146.29999995231628,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":146.29999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":267.7000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":121.60000014305115,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":146.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":146.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":268.10000014305115,"responseStart":0,"secureConnectionStart":0},{"duration":121.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/ea6f30d2bfdc99578bb23f4a5bac3ecd/shortcuts.js?context=issuenavigation&context=issueaction","startTime":146.5,"connectEnd":146.5,"connectStart":146.5,"domainLookupEnd":146.5,"domainLookupStart":146.5,"fetchStart":146.5,"redirectEnd":0,"redirectStart":0,"requestStart":146.5,"responseEnd":267.7000000476837,"responseStart":267.7000000476837,"secureConnectionStart":146.5},{"duration":121.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":146.60000014305115,"connectEnd":146.60000014305115,"connectStart":146.60000014305115,"domainLookupEnd":146.60000014305115,"domainLookupStart":146.60000014305115,"fetchStart":146.60000014305115,"redirectEnd":0,"redirectStart":0,"requestStart":146.60000014305115,"responseEnd":268.2000000476837,"responseStart":268.2000000476837,"secureConnectionStart":146.60000014305115},{"duration":273.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":147.60000014305115,"connectEnd":147.60000014305115,"connectStart":147.60000014305115,"domainLookupEnd":147.60000014305115,"domainLookupStart":147.60000014305115,"fetchStart":147.60000014305115,"redirectEnd":0,"redirectStart":0,"requestStart":147.60000014305115,"responseEnd":421.2999999523163,"responseStart":421.2999999523163,"secureConnectionStart":147.60000014305115},{"duration":419.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":147.79999995231628,"connectEnd":147.79999995231628,"connectStart":147.79999995231628,"domainLookupEnd":147.79999995231628,"domainLookupStart":147.79999995231628,"fetchStart":147.79999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":147.79999995231628,"responseEnd":567.2000000476837,"responseStart":567.2000000476837,"secureConnectionStart":147.79999995231628},{"duration":118.70000004768372,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":447.7999999523163,"connectEnd":447.7999999523163,"connectStart":447.7999999523163,"domainLookupEnd":447.7999999523163,"domainLookupStart":447.7999999523163,"fetchStart":447.7999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":447.7999999523163,"responseEnd":566.5,"responseStart":566.5,"secureConnectionStart":447.7999999523163}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":43,"responseStart":139,"responseEnd":141,"domLoading":143,"domInteractive":781,"domContentLoadedEventStart":781,"domContentLoadedEventEnd":840,"domComplete":962,"loadEventStart":962,"loadEventEnd":964,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"96cdd4ef89671b","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":63,"dbReadsTimeInMs":4,"dbConnsTimeInMs":5,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Sonali Farakate (Inactive)
added a comment - Hi Kunal Kedari
This issue is fixed and you can test it on pre-prod.
Thanks,
Sonali.
Kunal Kedari (Inactive)
added a comment - Verified the fix on Pre-Prod, now error is not displaying for "Forms Library", working as expected.
Cc: Prasad Pise , Hrishikesh Deshpande , Sachin Hingole , Vijayendra Shinde , Umesh Kadam , Sonali Farakate 
Hi Umesh Kadam
As per discussion, for PrimeHealthcare company, the 'criteria' field in 'GenericEligibilityRules' table is still updated as 'NULL' during migration which is throwing error when clicking on Forms Library link.
Please look into this.
Thanks,
Sonali.
CC : Vijayendra Shinde