Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      UI Refresh
    • Reported by:
      Client
    • Company:
      TIBCO
    • Item State:
      Stage QA - Ready for Production
    • Sprint:
      WT Sprint 41

      Description

      Hi!

      Per the client:

      Employee wanted to update his HSA contribution effective 11/1/2017.
      Employee made the update but the EE cost is not appearing and the yearly Employer cost is showing $4000 but the Employer Coverage max is only $2000
      The 2017 Plans have not been altered

      Example EE: A. Yen

      Please research and advise us as to why the EE cost is not appearing and why the Employer cost is showing $4000 when the Employer Coverage max is only $2000. Also, if necessary, please outline how the plan should be customized to prevent this from happening with other employees.

      Please be advised the group is currently in Open Enrollment.

      Thank you,

      Kira Hamilton
      Debbie Kulling

        Attachments

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            Activity

            Hide
            jyoti.mayne Jyoti Mayne added a comment -

            Code is checked-in to UI refresh LB.

            Cc: Amruta Lohiya, Satya, Nidhi Kaul

            Show
            jyoti.mayne Jyoti Mayne added a comment - Code is checked-in to UI refresh LB. Cc: Amruta Lohiya , Satya , Nidhi Kaul
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            testing in progress

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - testing in progress
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified in code map Environment consider below scenarios:
            Scenario #1
            Parent plan with ongoing election 1/1/2016 to NULL.
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #2
            Parent plan with ongoing election 1/1/2016 to NULL.
            2017 HSA plan with Effective date 01/01/2017 to 12/31/2017
            2018 HSA plan with Effective date 01/01/2018 to 12/31/2018
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #3
            Parent plan1 effective from 01/01/2017 to12/31/2017
            Parent plan 2 Effective from 01/01/2018 to12/31/2018
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            Scenario #4
            Enroll now screen, confirmation statement for current and future enrollment
            working fine as expected.

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified in code map Environment consider below scenarios: Scenario #1 Parent plan with ongoing election 1/1/2016 to NULL. HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #2 Parent plan with ongoing election 1/1/2016 to NULL. 2017 HSA plan with Effective date 01/01/2017 to 12/31/2017 2018 HSA plan with Effective date 01/01/2018 to 12/31/2018 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #3 Parent plan1 effective from 01/01/2017 to12/31/2017 Parent plan 2 Effective from 01/01/2018 to12/31/2018 HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018 Scenario #4 Enroll now screen, confirmation statement for current and future enrollment working fine as expected.
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified in Pre-prod Environment consider below scenarios:
            Scenario #1
            Parent plan with ongoing election 1/1/2016 to NULL.
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #2
            Parent plan with ongoing election 1/1/2016 to NULL.
            2017 HSA plan with Effective date 01/01/2017 to 12/31/2017
            2018 HSA plan with Effective date 01/01/2018 to 12/31/2018
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #3
            Parent plan1 effective from 01/01/2017 to12/31/2017
            Parent plan 2 Effective from 01/01/2018 to12/31/2018
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            Scenario #4
            Enroll now screen, confirmation statement for current and future enrollment
            working fine as expected.

            with one known issue WT-11313 changing its status as ready for production

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified in Pre-prod Environment consider below scenarios: Scenario #1 Parent plan with ongoing election 1/1/2016 to NULL. HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #2 Parent plan with ongoing election 1/1/2016 to NULL. 2017 HSA plan with Effective date 01/01/2017 to 12/31/2017 2018 HSA plan with Effective date 01/01/2018 to 12/31/2018 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #3 Parent plan1 effective from 01/01/2017 to12/31/2017 Parent plan 2 Effective from 01/01/2018 to12/31/2018 HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018 Scenario #4 Enroll now screen, confirmation statement for current and future enrollment working fine as expected. with one known issue WT-11313 changing its status as ready for production
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified in production Environment consider below scenarios:
            Scenario #1
            Parent plan with ongoing election 1/1/2016 to NULL.
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #2
            Parent plan with ongoing election 1/1/2016 to NULL.
            2017 HSA plan with Effective date 01/01/2017 to 12/31/2017
            2018 HSA plan with Effective date 01/01/2018 to 12/31/2018
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #3
            Parent plan1 effective from 01/01/2017 to12/31/2017
            Parent plan 2 Effective from 01/01/2018 to12/31/2018
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            Scenario #4
            Enroll now screen, confirmation statement for current and future enrollment
            working fine as expected.

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified in production Environment consider below scenarios: Scenario #1 Parent plan with ongoing election 1/1/2016 to NULL. HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #2 Parent plan with ongoing election 1/1/2016 to NULL. 2017 HSA plan with Effective date 01/01/2017 to 12/31/2017 2018 HSA plan with Effective date 01/01/2018 to 12/31/2018 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #3 Parent plan1 effective from 01/01/2017 to12/31/2017 Parent plan 2 Effective from 01/01/2018 to12/31/2018 HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018 Scenario #4 Enroll now screen, confirmation statement for current and future enrollment working fine as expected.

              People

              Assignee:
              rashmita.dudhe Rashmita Dudhe (Inactive)
              Reporter:
              jyoti.mayne Jyoti Mayne
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 48h
                  48h
                  Remaining:
                  Time Spent - 11.5h Remaining Estimate - 36.5h
                  36.5h
                  Logged:
                  Time Spent - 11.5h Remaining Estimate - 36.5h
                  11.5h