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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      UI Refresh
    • Reported by:
      Client
    • Company:
      TIBCO
    • Item State:
      Stage QA - Ready for Production
    • Sprint:
      WT Sprint 41
    • Dev Estimates:
      28
    • QA Estimates:
      8
    • Code Reviewed By:
      Amruta Lohiya
    • Development Approval:
      Yes
    • Deployment Approval:
      Approved for stage deployment

      Description

      Hi!

      Per the client:

      Employee wanted to update his HSA contribution effective 11/1/2017.
      Employee made the update but the EE cost is not appearing and the yearly Employer cost is showing $4000 but the Employer Coverage max is only $2000
      The 2017 Plans have not been altered

      Example EE: A. Yen

      Please research and advise us as to why the EE cost is not appearing and why the Employer cost is showing $4000 when the Employer Coverage max is only $2000. Also, if necessary, please outline how the plan should be customized to prevent this from happening with other employees.

      Please be advised the group is currently in Open Enrollment.

      Thank you,

      Kira Hamilton
      Debbie Kulling

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              Assignee:
              rashmita.dudhe Rashmita Dudhe (Inactive)
              Reporter:
              jyoti.mayne Jyoti Mayne
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 48h
                  48h
                  Remaining:
                  Time Spent - 11.5h Remaining Estimate - 36.5h
                  36.5h
                  Logged:
                  Time Spent - 11.5h Remaining Estimate - 36.5h
                  11.5h