Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      UI Refresh
    • Reported by:
      Client
    • Company:
      TIBCO
    • Item State:
      Stage QA - Ready for Production
    • Sprint:
      WT Sprint 41

      Description

      Hi!

      Per the client:

      Employee wanted to update his HSA contribution effective 11/1/2017.
      Employee made the update but the EE cost is not appearing and the yearly Employer cost is showing $4000 but the Employer Coverage max is only $2000
      The 2017 Plans have not been altered

      Example EE: A. Yen

      Please research and advise us as to why the EE cost is not appearing and why the Employer cost is showing $4000 when the Employer Coverage max is only $2000. Also, if necessary, please outline how the plan should be customized to prevent this from happening with other employees.

      Please be advised the group is currently in Open Enrollment.

      Thank you,

      Kira Hamilton
      Debbie Kulling

        Attachments

          Issue Links

            Activity

            jyoti.mayne Jyoti Mayne created issue -
            jyoti.mayne Jyoti Mayne made changes -
            Field Original Value New Value
            Link This issue clones WT-12022 [ WT-12022 ]
            jyoti.mayne Jyoti Mayne made changes -
            Module Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) Parent values: UI Refresh(14304)
            jyoti.mayne Jyoti Mayne made changes -
            Summary CLONE - TIBCO-HSA issue TIBCO-HSA issue
            jyoti.mayne Jyoti Mayne made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Rashmita Dudhe [ rashmita.dudhe ] Jyoti Mayne [ jyoti.mayne ]
            jyoti.mayne Jyoti Mayne made changes -
            Key WT-12896 NF-5604
            Project WORKTERRA [ 10000 ] New Features 2017 [ 11000 ]
            jyoti.mayne Jyoti Mayne made changes -
            Link This issue relates to WT-12022 [ WT-12022 ]
            jyoti.mayne Jyoti Mayne made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            jyoti.mayne Jyoti Mayne made changes -
            Link This issue relates to WT-12022 [ WT-12022 ]
            jyoti.mayne Jyoti Mayne made changes -
            Stage Due Date 22/Dec/17 [ 2017-12-22 ]
            jyoti.mayne Jyoti Mayne made changes -
            Production Due Date 29/Dec/2017
            jyoti.mayne Jyoti Mayne made changes -
            Dev Due Date 11/Dec/2017 27/Dec/2017
            Hide
            jyoti.mayne Jyoti Mayne added a comment -

            Code is checked-in to UI refresh LB.

            Cc: Amruta Lohiya, Satya, Nidhi Kaul

            Show
            jyoti.mayne Jyoti Mayne added a comment - Code is checked-in to UI refresh LB. Cc: Amruta Lohiya , Satya , Nidhi Kaul
            jyoti.mayne Jyoti Mayne logged work - 27/Dec/17 03:33 PM
            • Time Spent:
              0.5h
               

              code check-in to trunk and LB

            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 48h [ 172800 ] 47.5h [ 171000 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 98128 [ 98128 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Rashmita Dudhe [ rashmita.dudhe ]
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            testing in progress

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - testing in progress
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified in code map Environment consider below scenarios:
            Scenario #1
            Parent plan with ongoing election 1/1/2016 to NULL.
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #2
            Parent plan with ongoing election 1/1/2016 to NULL.
            2017 HSA plan with Effective date 01/01/2017 to 12/31/2017
            2018 HSA plan with Effective date 01/01/2018 to 12/31/2018
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #3
            Parent plan1 effective from 01/01/2017 to12/31/2017
            Parent plan 2 Effective from 01/01/2018 to12/31/2018
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            Scenario #4
            Enroll now screen, confirmation statement for current and future enrollment
            working fine as expected.

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified in code map Environment consider below scenarios: Scenario #1 Parent plan with ongoing election 1/1/2016 to NULL. HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #2 Parent plan with ongoing election 1/1/2016 to NULL. 2017 HSA plan with Effective date 01/01/2017 to 12/31/2017 2018 HSA plan with Effective date 01/01/2018 to 12/31/2018 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #3 Parent plan1 effective from 01/01/2017 to12/31/2017 Parent plan 2 Effective from 01/01/2018 to12/31/2018 HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018 Scenario #4 Enroll now screen, confirmation statement for current and future enrollment working fine as expected.
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 02/Jan/18 11:29 AM
            • Time Spent:
              2h
               

              Code map testing

            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 02/Jan/18 11:29 AM
            • Time Spent:
              3h
               

              Pre-prod testing

            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified in Pre-prod Environment consider below scenarios:
            Scenario #1
            Parent plan with ongoing election 1/1/2016 to NULL.
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #2
            Parent plan with ongoing election 1/1/2016 to NULL.
            2017 HSA plan with Effective date 01/01/2017 to 12/31/2017
            2018 HSA plan with Effective date 01/01/2018 to 12/31/2018
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #3
            Parent plan1 effective from 01/01/2017 to12/31/2017
            Parent plan 2 Effective from 01/01/2018 to12/31/2018
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            Scenario #4
            Enroll now screen, confirmation statement for current and future enrollment
            working fine as expected.

            with one known issue WT-11313 changing its status as ready for production

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified in Pre-prod Environment consider below scenarios: Scenario #1 Parent plan with ongoing election 1/1/2016 to NULL. HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #2 Parent plan with ongoing election 1/1/2016 to NULL. 2017 HSA plan with Effective date 01/01/2017 to 12/31/2017 2018 HSA plan with Effective date 01/01/2018 to 12/31/2018 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #3 Parent plan1 effective from 01/01/2017 to12/31/2017 Parent plan 2 Effective from 01/01/2018 to12/31/2018 HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018 Scenario #4 Enroll now screen, confirmation statement for current and future enrollment working fine as expected. with one known issue WT-11313 changing its status as ready for production
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 47.5h [ 171000 ] 45.5h [ 163800 ]
            Time Spent 0.5h [ 1800 ] 2.5h [ 9000 ]
            Worklog Id 99036 [ 99036 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 45.5h [ 163800 ] 42.5h [ 153000 ]
            Time Spent 2.5h [ 9000 ] 5.5h [ 19800 ]
            Worklog Id 99037 [ 99037 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 06/Mar/18 05:38 AM - edited
            • Time Spent:
              4h
               
              <No comment>
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 09/Mar/18 05:38 AM
            • Time Spent:
              2h
               
              <No comment>
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified in production Environment consider below scenarios:
            Scenario #1
            Parent plan with ongoing election 1/1/2016 to NULL.
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #2
            Parent plan with ongoing election 1/1/2016 to NULL.
            2017 HSA plan with Effective date 01/01/2017 to 12/31/2017
            2018 HSA plan with Effective date 01/01/2018 to 12/31/2018
            1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018
            Scenario #3
            Parent plan1 effective from 01/01/2017 to12/31/2017
            Parent plan 2 Effective from 01/01/2018 to12/31/2018
            HSA plan with Effective date 01/01/2017 to NULL
            1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017
            4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018
            Scenario #4
            Enroll now screen, confirmation statement for current and future enrollment
            working fine as expected.

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified in production Environment consider below scenarios: Scenario #1 Parent plan with ongoing election 1/1/2016 to NULL. HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #2 Parent plan with ongoing election 1/1/2016 to NULL. 2017 HSA plan with Effective date 01/01/2017 to 12/31/2017 2018 HSA plan with Effective date 01/01/2018 to 12/31/2018 1]Increases tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2017 and 2018 Scenario #3 Parent plan1 effective from 01/01/2017 to12/31/2017 Parent plan 2 Effective from 01/01/2018 to12/31/2018 HSA plan with Effective date 01/01/2017 to NULL 1]Increases tier in a parent1 plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 2]Increased tier in the parent2 plan like EE, EE+SP, EE+SP+Ch, In the year 2018 3]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the same year 2017 4]Decreased tier in parent plan like EE, EE+SP, EE+SP+Ch, In the year 2018 Scenario #4 Enroll now screen, confirmation statement for current and future enrollment working fine as expected.
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 42.5h [ 153000 ] 38.5h [ 138600 ]
            Time Spent 5.5h [ 19800 ] 9.5h [ 34200 ]
            Worklog Id 108659 [ 108659 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 38.5h [ 138600 ] 36.5h [ 131400 ]
            Time Spent 9.5h [ 34200 ] 11.5h [ 41400 ]
            Worklog Id 108660 [ 108660 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Worklog Id 108659 [ 108659 ]
            Transition Time In Source Status Execution Times
            Jyoti Mayne made transition -
            Open In Development
            40s 1
            Sachin Hingole (Inactive) made transition -
            In Development In LB Testing
            2d 24m 1
            Rashmita Dudhe (Inactive) made transition -
            In LB Testing Stage Testing
            4d 6h 4m 1
            Rashmita Dudhe (Inactive) made transition -
            Stage Testing In Production Testing
            72d 16h 4m 1
            Rashmita Dudhe (Inactive) made transition -
            In Production Testing Production Complete
            3m 2s 1
            Sachin Hingole (Inactive) made transition -
            Production Complete Closed
            3d 6h 23m 1

              People

              Assignee:
              rashmita.dudhe Rashmita Dudhe (Inactive)
              Reporter:
              jyoti.mayne Jyoti Mayne
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 48h
                  48h
                  Remaining:
                  Time Spent - 11.5h Remaining Estimate - 36.5h
                  36.5h
                  Logged:
                  Time Spent - 11.5h Remaining Estimate - 36.5h
                  11.5h