New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5802

All Accounts - UAT - Company Logo Upload issue

    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Production QA - In Testing
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: All accounts
      User ID: dianawg
      Password: Password@1

      Issue:
      Team identified a few accounts with mismatched logo and status so we reach out to CE. When trying to replace the logo, I encountered 2 errors.

      (1) When I remove the original image and upload a new logo, it is showing System Error prompt.

      (2) After the System Error prompt, I attempted to refresh the page. The new filename is showing but the logo preview is showing blank white image.

      How it should work:
      (1) Resolve the server error
      (2) Even if there is error, on page refresh the original logo should still be there and not be replaced partially with the filename and a blank image.

        Attachments

        1. NF-5802_a.png
          102 kB
          Diana Wong
        2. NF-5802_b.png
          28 kB
          Diana Wong
        3. DISYS.png
          87 kB
          Komal Barde
        4. STSLLC.png
          76 kB
          Komal Barde
        5. 5802FirstImage.jpg
          227 kB
          Jayshree Nagpure
        6. 5802UploadedImage.jpg
          228 kB
          Jayshree Nagpure
        7. 5802ImageUploaded.jpg
          209 kB
          Jayshree Nagpure
        8. 5802.jpg
          219 kB
          Jayshree Nagpure

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

            Ascending order - Click to sort in descending order
            diana Diana Wong (Inactive) created issue -
            diana Diana Wong (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5460 [ NF-5460 ]
            diana Diana Wong (Inactive) made changes -
            Attachment NF-5802_a.png [ 72336 ]
            diana Diana Wong (Inactive) made changes -
            Attachment NF-5802_b.png [ 72337 ]
            diana Diana Wong (Inactive) made changes -
            Description *Credentials Used:*
            Account:
            User ID:
            Password:

            *Issue:*
            To fill in

            *How it should work:*
            To fill in


            		*Credentials Used:*
            Account: All accounts
            User ID: dianawg
            Password: Password@1

            *Issue:*
            Team identified a few accounts with mismatched logo and status so we reach out to CE. When trying to replace the logo, I encountered 2 errors.

            (1) When I remove the original image and upload a new logo, it is showing System Error prompt.
             !NF-5802_a.png|thumbnail!

            (2) After the System Error prompt, I attempted to refresh the page. The new filename is showing but the logo preview is showing blank white image.
             !NF-5802_b.png|thumbnail!

            *How it should work:*
            (1) Resolve the server error
            (2) Even if there is error, on page refresh the original logo should still be there and not be replaced partially with the filename and a blank image.
            komal.barde Komal Barde (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Komal Barde [ komal.barde ]
            komal.barde Komal Barde (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            komal.barde Komal Barde (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            komal.barde Komal Barde (Inactive) made changes -
            Assignee Komal Barde [ komal.barde ] Ashwin Wankhede [ ashwin.wankhede ]
            komal.barde Komal Barde (Inactive) made changes -
            Attachment DISYS.png [ 72354 ]
            komal.barde Komal Barde (Inactive) made changes -
            Assignee Ashwin Wankhede [ ashwin.wankhede ] Sachin Hingole [ sachin.hingole ]
            komal.barde Komal Barde (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            komal.barde Komal Barde (Inactive) made changes -
            Attachment STSLLC.png [ 72356 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            komal.barde Komal Barde (Inactive) made changes -
            Remaining Estimate 15h [ 54000 ]
            Original Estimate 15h [ 54000 ]
            komal.barde Komal Barde (Inactive) made changes -
            Remaining Estimate 15h [ 54000 ] 13h [ 46800 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 102038 [ 102038 ]
            komal.barde Komal Barde (Inactive) made changes -
            Remaining Estimate 13h [ 46800 ] 10h [ 36000 ]
            Time Spent 2h [ 7200 ] 5h [ 18000 ]
            Worklog Id 102047 [ 102047 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment 5802FirstImage.jpg [ 72535 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment 5802UploadedImage.jpg [ 72536 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment 5802ImageUploaded.jpg [ 72537 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Remaining Estimate 10h [ 36000 ] 9h [ 32400 ]
            Time Spent 5h [ 18000 ] 6h [ 21600 ]
            Worklog Id 102657 [ 102657 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Jayshree Nagpure [ jayshree.nagpure ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment 5802.jpg [ 72670 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Remaining Estimate 9h [ 32400 ] 8h [ 28800 ]
            Time Spent 6h [ 21600 ] 7h [ 25200 ]
            Worklog Id 103027 [ 103027 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status Closed [ 6 ] Reopen in Production [ 10027 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status Reopen in Production [ 10027 ] In Development [ 10007 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Venkatesh Pujari [ venkatesh.pujari ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Closed [ 6 ] Resolution Setting [ 11616 ]

              People

              Assignee:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Reporter:
              diana Diana Wong (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 15h
                  15h
                  Remaining:
                  Time Spent - 7h Remaining Estimate - 8h
                  8h
                  Logged:
                  Time Spent - 7h Remaining Estimate - 8h
                  7h