Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5802

All Accounts - UAT - Company Logo Upload issue

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    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Production QA - In Testing
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: All accounts
      User ID: dianawg
      Password: Password@1

      Issue:
      Team identified a few accounts with mismatched logo and status so we reach out to CE. When trying to replace the logo, I encountered 2 errors.

      (1) When I remove the original image and upload a new logo, it is showing System Error prompt.

      (2) After the System Error prompt, I attempted to refresh the page. The new filename is showing but the logo preview is showing blank white image.

      How it should work:
      (1) Resolve the server error
      (2) Even if there is error, on page refresh the original logo should still be there and not be replaced partially with the filename and a blank image.

        Attachments

        1. 5802.jpg
          5802.jpg
          219 kB
        2. 5802FirstImage.jpg
          5802FirstImage.jpg
          227 kB
        3. 5802ImageUploaded.jpg
          5802ImageUploaded.jpg
          209 kB
        4. 5802UploadedImage.jpg
          5802UploadedImage.jpg
          228 kB
        5. DISYS.png
          DISYS.png
          87 kB
        6. NF-5802_a.png
          NF-5802_a.png
          102 kB
        7. NF-5802_b.png
          NF-5802_b.png
          28 kB
        8. STSLLC.png
          STSLLC.png
          76 kB

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              Assignee:
              venkatesh.pujari Venkatesh Pujari
              Reporter:
              diana Diana Wong (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 15h
                  15h
                  Remaining:
                  Time Spent - 7h Remaining Estimate - 8h
                  8h
                  Logged:
                  Time Spent - 7h Remaining Estimate - 8h
                  7h