Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5802

All Accounts - UAT - Company Logo Upload issue

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    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Production QA - In Testing
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: All accounts
      User ID: dianawg
      Password: Password@1

      Issue:
      Team identified a few accounts with mismatched logo and status so we reach out to CE. When trying to replace the logo, I encountered 2 errors.

      (1) When I remove the original image and upload a new logo, it is showing System Error prompt.

      (2) After the System Error prompt, I attempted to refresh the page. The new filename is showing but the logo preview is showing blank white image.

      How it should work:
      (1) Resolve the server error
      (2) Even if there is error, on page refresh the original logo should still be there and not be replaced partially with the filename and a blank image.

        Attachments

        1. NF-5802_a.png
          NF-5802_a.png
          102 kB
        2. NF-5802_b.png
          NF-5802_b.png
          28 kB
        3. DISYS.png
          DISYS.png
          87 kB
        4. STSLLC.png
          STSLLC.png
          76 kB
        5. 5802FirstImage.jpg
          5802FirstImage.jpg
          227 kB
        6. 5802UploadedImage.jpg
          5802UploadedImage.jpg
          228 kB
        7. 5802ImageUploaded.jpg
          5802ImageUploaded.jpg
          209 kB
        8. 5802.jpg
          5802.jpg
          219 kB

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              Assignee:
              venkatesh.pujari Venkatesh Pujari
              Reporter:
              diana Diana Wong (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 15h
                  15h
                  Remaining:
                  Time Spent - 7h Remaining Estimate - 8h
                  8h
                  Logged:
                  Time Spent - 7h Remaining Estimate - 8h
                  7h