Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5802

All Accounts - UAT - Company Logo Upload issue

    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Production QA - In Testing
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: All accounts
      User ID: dianawg
      Password: Password@1

      Issue:
      Team identified a few accounts with mismatched logo and status so we reach out to CE. When trying to replace the logo, I encountered 2 errors.

      (1) When I remove the original image and upload a new logo, it is showing System Error prompt.

      (2) After the System Error prompt, I attempted to refresh the page. The new filename is showing but the logo preview is showing blank white image.

      How it should work:
      (1) Resolve the server error
      (2) Even if there is error, on page refresh the original logo should still be there and not be replaced partially with the filename and a blank image.

        Attachments

        1. 5802.jpg
          219 kB
          Jayshree Nagpure
        2. 5802FirstImage.jpg
          227 kB
          Jayshree Nagpure
        3. 5802ImageUploaded.jpg
          209 kB
          Jayshree Nagpure
        4. 5802UploadedImage.jpg
          228 kB
          Jayshree Nagpure
        5. DISYS.png
          87 kB
          Komal Barde
        6. NF-5802_a.png
          102 kB
          Diana Wong
        7. NF-5802_b.png
          28 kB
          Diana Wong
        8. STSLLC.png
          76 kB
          Komal Barde

          Issue Links

            Activity

            Hide
            komal.barde Komal Barde (Inactive) added a comment -

            HI Ashwin Wankhede,

            For main company on preprod we are getting company logo upload issue.

            Please find below error log:

            ErrorID : 0
            ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->WORKTERRACommon.Save=>WORKTERRACommon.CopyThemeCss=>CommonBusinessRoutines.CopyFileToAllWebServersToSpecificPathAndTextReplace
            ErrorMessage: Access to the path '\\10.145.64.107\Workterra Web\Assets\StyleSheet\Company\13653\Theme.css' is denied.

            Can you please look into this?

            Thanks,
            Komal.

            CC:Vijayendra Shinde,Nidhi Kaul,Sachin Hingole,Sonali Farakate

            Show
            komal.barde Komal Barde (Inactive) added a comment - HI Ashwin Wankhede , For main company on preprod we are getting company logo upload issue. Please find below error log: ErrorID : 0 ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->WORKTERRACommon.Save=>WORKTERRACommon.CopyThemeCss=>CommonBusinessRoutines.CopyFileToAllWebServersToSpecificPathAndTextReplace ErrorMessage: Access to the path '\\10.145.64.107\Workterra Web\Assets\StyleSheet\Company\13653\Theme.css' is denied. Can you please look into this? Thanks, Komal. CC: Vijayendra Shinde , Nidhi Kaul , Sachin Hingole , Sonali Farakate
            Hide
            komal.barde Komal Barde (Inactive) added a comment -

            Hi Sachin Hingole,

            This issue is solved now, so assigning this jira to you.
            Please refer below screenshot for more details.

            Thanks,
            Komal.

            CC:Diana Wong,Vijayendra Shinde,Nidhi Kaul

            Show
            komal.barde Komal Barde (Inactive) added a comment - Hi Sachin Hingole , This issue is solved now, so assigning this jira to you. Please refer below screenshot for more details. Thanks, Komal. CC: Diana Wong , Vijayendra Shinde , Nidhi Kaul
            Hide
            komal.barde Komal Barde (Inactive) added a comment -

            Hi Sachin Hingole,

            We also have updated logo for STSLLC company.
            Please refer below screenshot for more details.

            Thanks,
            Komal.

            CC:Vijayendra Shinde,Nidhi Kaul,Sachin Hingole,Sonali Farakate

            Show
            komal.barde Komal Barde (Inactive) added a comment - Hi Sachin Hingole , We also have updated logo for STSLLC company. Please refer below screenshot for more details. Thanks, Komal. CC: Vijayendra Shinde , Nidhi Kaul , Sachin Hingole , Sonali Farakate
            Hide
            diana Diana Wong (Inactive) added a comment -

            Komal Barde Thank you for your help. The functionality is working well (tested it on CB account) and I am able to see the logo properly for Nasco, STSLLC and DISYS that team updated. Appreciate it.

            Show
            diana Diana Wong (Inactive) added a comment - Komal Barde Thank you for your help. The functionality is working well (tested it on CB account) and I am able to see the logo properly for Nasco, STSLLC and DISYS that team updated. Appreciate it.
            Hide
            komal.barde Komal Barde (Inactive) added a comment -

            Concern:
            All Accounts - UAT - Company Logo Upload issue

            Cause :
            The read only acces is give to theme.css file, which gets updated in upload company logo process.

            Correction :
            Removed read only access from theme.css file.

            CC:Nidhi Kaul,Vijayendra Shinde

            Show
            komal.barde Komal Barde (Inactive) added a comment - Concern : All Accounts - UAT - Company Logo Upload issue Cause : The read only acces is give to theme.css file, which gets updated in upload company logo process. Correction : Removed read only access from theme.css file. CC: Nidhi Kaul , Vijayendra Shinde
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Verified on codemap

            Verified company logo by removing exiting logo.
            No server error found and Logo uploaded successfully

            PFA -

            Working fine
            Marking item state as Ready for stage.

            CC - Rakesh Roy Prasad Pise Sachin Hingole Hrishikesh Deshpande

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on codemap Verified company logo by removing exiting logo. No server error found and Logo uploaded successfully PFA - Working fine Marking item state as Ready for stage. CC - Rakesh Roy Prasad Pise Sachin Hingole Hrishikesh Deshpande
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Verified on preprod
            Company - FDU for hspl

            Verified company logo by removing exiting logo.
            No server error found and Logo uploaded successfully

            Marking item state as Production deployment on hold.

            cc- Rakesh Roy Prasad Pise Sachin Hingole Hrishikesh Deshpande

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on preprod Company - FDU for hspl Verified company logo by removing exiting logo. No server error found and Logo uploaded successfully Marking item state as Production deployment on hold. cc- Rakesh Roy Prasad Pise Sachin Hingole Hrishikesh Deshpande

              People

              Assignee:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Reporter:
              diana Diana Wong (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 15h
                  15h
                  Remaining:
                  Time Spent - 7h Remaining Estimate - 8h
                  8h
                  Logged:
                  Time Spent - 7h Remaining Estimate - 8h
                  7h