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Type:
Bug
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Status: Resolution Setting
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Bug Type:Functional
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Bug Severity:Medium
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Module:BenAdmin
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Reported by:Client
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Company:All Clients/Multiple Clients
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Item State:Production QA - In Testing
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UAT For:UI Refresh
Credentials Used:
Account: All accounts
User ID: dianawg
Password: Password@1
Issue:
Team identified a few accounts with mismatched logo and status so we reach out to CE. When trying to replace the logo, I encountered 2 errors.
(1) When I remove the original image and upload a new logo, it is showing System Error prompt.
(2) After the System Error prompt, I attempted to refresh the page. The new filename is showing but the logo preview is showing blank white image.
How it should work:
(1) Resolve the server error
(2) Even if there is error, on page refresh the original logo should still be there and not be replaced partially with the filename and a blank image.
- clones
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- Rejected
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Komal Barde (Inactive)
logged work - 24/Jan/18 11:32 AM -
- Time Spent:
- 2h
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Upload logo
Internal discussion with Shrikant for company logo issue in IE browser.
Post integration support and issue resoled for IE browser.
Komal Barde (Inactive)
logged work - 25/Jan/18 11:41 AM -
- Time Spent:
- 3h
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- Issue fixing and debugging
- Internal discussion with Shrikant for company logo issue in all browser.
- Post integration support and issue resoled for all browser.
