[WB-515] Utah valley (UVU - see issue below . The site is showing 1.00 instead of the 50,000life - Workterra Jira

Details

Type: Support Activity
Status: Closed
Priority: Critical
Resolution: Done
Labels:
- ServerError_invalid_Inputs

Support Task Type:
Data Correction
Environment:

Production
Company:
Utah Valley University
Categories:
Enrollment - Life/LTD plans
Reported by:
Client

Phase:
Post-Live
Ops Capable:
Yes
Data Correction:
Yes
Customization change:
Yes

Description

Hello,
Can you please help me understand why the EE’s are showing coverage of 1.00 when payroll and ee’s enrollment were put in on the same date for plan UVU Paid Life AD&D?

Please find attached an enrollment report that is filtered to coverages of $1.00.

Yashau

Attachments

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Attachments

Correction Needed.png
178 kB
08/Mar/18 07:06 AM
EE List.xlsx
10 kB
01/Feb/18 11:27 AM
EE List Need Correction.xlsx
10 kB
08/Mar/18 07:07 AM
screenshot-1.png
30 kB
09/Mar/18 06:54 PM
UVU Paid Life AD&D Report.xls
248 kB
31/Jan/18 10:28 PM
YM_EE List Need Correction.xlsx
10 kB
09/Mar/18 07:03 PM

Issue Links

is caused by

WB-556 Utah valley (UVU - Server Error)

Closed

relates to

NF-5927 UVU Ee's enrolling not able to get past the smoking question

Closed

WT-13207 UVU Ee's enrolling not able to get past the smoking question

Production Complete

Activity

Ascending order - Click to sort in descending order

Yashau MacShate (Inactive) created issue - 31/Jan/18 10:16 PM

Yashau MacShate (Inactive) made changes - 31/Jan/18 10:16 PM

Field	Original Value	New Value
Link		This issue causes CT-4053 [ CT-4053 ]

Yashau MacShate (Inactive) made changes - 31/Jan/18 10:28 PM

Attachment

UVU Paid Life AD&D Report.xls [ 72651 ]

Jyoti Mayne made changes - 01/Feb/18 04:32 AM

Assignee

Satya [ ID10004 ]

Jyoti Mayne [ jyoti.mayne ]

Jyoti Mayne made changes - 01/Feb/18 04:32 AM

Module

Parent values: BenAdmin(10100)

Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)

Jyoti Mayne made changes - 01/Feb/18 09:33 AM

Status

Open [ 1 ]

In Progress [ 3 ]

Jyoti Mayne made changes - 01/Feb/18 11:28 AM

Attachment

EE List.xlsx [ 72688 ]

Jyoti Mayne made changes - 01/Feb/18 11:41 AM

Status

In Progress [ 3 ]

Waiting for Customer Input [ 10500 ]

Jyoti Mayne made changes - 01/Feb/18 11:41 AM

Assignee

Jyoti Mayne [ jyoti.mayne ]

Yashau MacShate [ yashau.macshate ]

Jyoti Mayne made changes - 01/Feb/18 11:41 AM

Remaining Estimate		5h [ 18000 ]
Original Estimate		5h [ 18000 ]

Jyoti Mayne made changes - 01/Feb/18 12:58 PM

Remaining Estimate	5h [ 18000 ]	3h [ 10800 ]
Time Spent		2h [ 7200 ]
Worklog Id		103122 [ 103122 ]

Yashau MacShate (Inactive) made changes - 01/Feb/18 05:45 PM

Assignee

Yashau MacShate [ yashau.macshate ]

Jyoti Mayne [ jyoti.mayne ]

Yashau MacShate (Inactive) made changes - 01/Feb/18 05:45 PM

Status

Waiting for Customer Input [ 10500 ]

Open [ 1 ]

Umesh Kadam (Inactive) made changes - 02/Feb/18 12:34 PM

Assignee	Jyoti Mayne [ jyoti.mayne ]	Umesh Kadam [ umesh.kadam ]
Status	Open [ 1 ]	In Progress [ 3 ]

Prashant Samal (Inactive) made changes - 05/Feb/18 05:15 AM

Status

In Progress [ 3 ]

Waiting for Customer Input [ 10500 ]

Prashant Samal (Inactive) made changes - 05/Feb/18 05:16 AM

Assignee

Umesh Kadam [ umesh.kadam ]

Yashau MacShate [ yashau.macshate ]

Rohan J Khandave (Inactive) made changes - 07/Feb/18 06:57 AM

Link

This issue relates to ~~WT-13207~~ [ ~~WT-13207~~ ]

Umesh Kadam (Inactive) made changes - 12/Feb/18 06:04 AM

Remaining Estimate	3h [ 10800 ]	2h [ 7200 ]
Time Spent	2h [ 7200 ]	3h [ 10800 ]
Worklog Id		104087 [ 104087 ]

Prasad Pise (Inactive) made changes - 15/Feb/18 06:59 AM

Link

This issue relates to ~~WT-13373~~ [ ~~WT-13373~~ ]

Abhay Patil (Inactive) made changes - 02/Mar/18 11:48 PM

Status

Waiting for Customer Input [ 10500 ]

In Progress [ 3 ]

Abhay Patil (Inactive) made changes - 02/Mar/18 11:49 PM

Resolution		No Response [ 10400 ]
Status	In Progress [ 3 ]	Resolved [ 5 ]

Jyoti Mayne made changes - 08/Mar/18 07:06 AM

Attachment

Correction Needed.png [ 74313 ]

Jyoti Mayne made changes - 08/Mar/18 07:07 AM

Attachment

EE List Need Correction.xlsx [ 74314 ]

Abhay Patil (Inactive) made changes - 08/Mar/18 03:36 PM

Resolution	No Response [ 10400 ]
Status	Resolved [ 5 ]	Reopen [ 4 ]

Abhay Patil (Inactive) made changes - 08/Mar/18 03:37 PM

Categories		Parent values: Enrollment(18482)Level 1 values: Rates(18493)
Key	~~WT-13248~~	~~WB-515~~
Project	WORKTERRA [ 10000 ]	Workterra BenAdmin [ 11501 ]
Status	Reopen [ 4 ]	Open [ 1 ]
Workflow	WT_Support [ 62939 ]	0803 Copy of WB - Workterra BenAdmin Support workflow [ 66036 ]

Abhay Patil (Inactive) made changes - 08/Mar/18 03:37 PM

Status

Open [ 1 ]

In Development [ 10007 ]

Abhay Patil (Inactive) made changes - 08/Mar/18 03:38 PM

Customization change		Yes [ 18558 ]
Data Correction		Yes [ 18556 ]
Ops Capable		Yes [ 18552 ]
Phase		Post-Live [ 18550 ]

Abhay Patil (Inactive) made changes - 08/Mar/18 03:39 PM

Assignee

Yashau MacShate [ yashau.macshate ]

Jyoti Mayne [ jyoti.mayne ]

Jyoti Mayne made changes - 09/Mar/18 04:21 AM

Categories

Parent values: Enrollment(18482)Level 1 values: Rates(18493)

Parent values: Enrollment(18482)Level 1 values: Life/LTD plans(18500)

Jyoti Mayne made changes - 09/Mar/18 09:05 AM

Assignee	Jyoti Mayne [ jyoti.mayne ]	Deborah Larue [ deborah.larue ]
Status	In Development [ 10007 ]	Waiting for Input [ 11502 ]

Deborah Larue (Inactive) made changes - 09/Mar/18 03:31 PM

Assignee

Deborah Larue [ deborah.larue ]

Abhay Patil [ abhay.patil ]

Jennifer Johnson (Inactive) made changes - 09/Mar/18 04:18 PM

Assignee

Abhay Patil [ abhay.patil ]

Deborah Larue [ deborah.larue ]

Deborah Larue (Inactive) made changes - 09/Mar/18 04:20 PM

Assignee

Deborah Larue [ deborah.larue ]

Jennifer Johnson [ jjsassy99 ]

Yashau MacShate (Inactive) made changes - 09/Mar/18 06:54 PM

Attachment

screenshot-1.png [ 74425 ]

Yashau MacShate (Inactive) made changes - 09/Mar/18 06:59 PM

Attachment

EE List Need Correction (cf1d0cf2-7fab-4102-93af-0de2b34c7794).xlsx [ 74427 ]

Yashau MacShate (Inactive) made changes - 09/Mar/18 07:02 PM

Attachment

EE List Need Correction (cf1d0cf2-7fab-4102-93af-0de2b34c7794).xlsx [ 74427 ]

Yashau MacShate (Inactive) made changes - 09/Mar/18 07:03 PM

Attachment

YM_EE List Need Correction.xlsx [ 74428 ]

Yashau MacShate (Inactive) made changes - 09/Mar/18 07:04 PM

Assignee

Jennifer Johnson [ jjsassy99 ]

Jyoti Mayne [ jyoti.mayne ]

Jyoti Mayne made changes - 12/Mar/18 12:01 PM

Assignee

Jyoti Mayne [ jyoti.mayne ]

Yashau MacShate [ yashau.macshate ]

Yashau MacShate (Inactive) made changes - 12/Mar/18 03:07 PM

Link

This issue is caused by ~~WB-556~~ [ ~~WB-556~~ ]

Abhay Patil (Inactive) made changes - 12/Mar/18 05:59 PM

Status

Waiting for Input [ 11502 ]

In Development [ 10007 ]

Abhay Patil (Inactive) made changes - 12/Mar/18 06:01 PM

Resolution		Done [ 10000 ]
Status	In Development [ 10007 ]	Resolved [ 5 ]

Jyoti Mayne made changes - 15/Mar/18 05:17 AM

Remaining Estimate	2h [ 7200 ]	0h [ 0 ]
Time Spent	3h [ 10800 ]	5h [ 18000 ]
Worklog Id		108365 [ 108365 ]

Jyoti Mayne made changes - 15/Mar/18 05:18 AM

Time Spent	5h [ 18000 ]	8h [ 28800 ]
Worklog Id		108367 [ 108367 ]

Yashau MacShate (Inactive) made changes - 19/Mar/18 10:40 PM

Assignee

Yashau MacShate [ yashau.macshate ]

Jackie Sivigny [ jackie.sivigny ]

Jyoti Mayne made changes - 30/Mar/18 02:31 AM

Time Spent	8h [ 28800 ]	9h [ 32400 ]
Worklog Id	110931 [ 110931 ]

Jackie Sivigny (Inactive) made changes - 10/Apr/18 05:44 AM

Status

Resolved [ 5 ]

Closed [ 6 ]

Prashant Samal (Inactive) made changes - 05/Sep/18 04:41 AM

Labels

ServerError_invalid_Inputs

People

Assignee:: Jackie Sivigny (Inactive)

Reporter:: Yashau MacShate (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 8 Start watching this issue

Dates

Created:: 31/Jan/18 10:16 PM

Updated:: 05/Sep/18 04:41 AM

Resolved:: 12/Mar/18 06:01 PM

Time Tracking

Estimated:

Remaining:

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