Workterra BenAdminProject Type: business

Workterra BenAdmin

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  1. Workterra BenAdmin
  2. WB-515

Utah valley (UVU - see issue below . The site is showing 1.00 instead of the 50,000life

    Details

    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Company:
      Utah Valley University
    • Categories:
      Enrollment - Life/LTD plans
    • Reported by:
      Client

      Description

      Hello,
      Can you please help me understand why the EE’s are showing coverage of 1.00 when payroll and ee’s enrollment were put in on the same date for plan UVU Paid Life AD&D?

      Please find attached an enrollment report that is filtered to coverages of $1.00.

      Yashau

        Attachments

        1. Correction Needed.png
          Correction Needed.png
          178 kB
        2. EE List.xlsx
          10 kB
        3. EE List Need Correction.xlsx
          10 kB
        4. screenshot-1.png
          screenshot-1.png
          30 kB
        5. UVU Paid Life AD&D Report.xls
          248 kB
        6. YM_EE List Need Correction.xlsx
          10 kB

          Issue Links

          is caused by

          Bug - A problem which impairs or prevents the functions of the product. WB-556 Utah valley (UVU - Server Error)

          • Medium - Has the potential to affect progress.
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. NF-5927 UVU Ee's enrolling not able to get past the smoking question

          • Critical - This problem will block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-13207 UVU Ee's enrolling not able to get past the smoking question

          • Critical - This problem will block progress.
          • Production Complete

            Activity

            Ascending order - Click to sort in descending order
            Permalink
            jyoti.mayne Jyoti Mayne logged work - 01/Feb/18 12:57 PM
            • Time Spent:
              2h
               

              analysis, scanning and JIRA Update

            Permalink
            umesh.kadam Umesh Kadam (Inactive) logged work - 02/Feb/18 05:30 PM
            • Time Spent:
              1h
               

              Call with Jyoti regarding wrong customization and client's question
              Analysis for client's question and shared details

            Permalink
            jyoti.mayne Jyoti Mayne logged work - 08/Mar/18 01:30 PM
            • Time Spent:
              1h
               

              scanning and correction

            Permalink
            jyoti.mayne Jyoti Mayne logged work - 08/Mar/18 03:17 PM
            • Time Spent:
              2h
               

              data scanning and JIRA Update

            Permalink
            jyoti.mayne Jyoti Mayne logged work - 12/Mar/18 02:18 PM
            • Time Spent:
              3h
               

              data correction and analysis

              People

              Assignee:
              jackie.sivigny Jackie Sivigny (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 5h Original Estimate - 5h
                  5h
                  Remaining:
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                  Logged:
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