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  1. Workterra BenAdmin
  2. WB-515

Utah valley (UVU - see issue below . The site is showing 1.00 instead of the 50,000life

    Details

    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Company:
      Utah Valley University
    • Categories:
      Enrollment - Life/LTD plans
    • Reported by:
      Client

      Description

      Hello,
      Can you please help me understand why the EE’s are showing coverage of 1.00 when payroll and ee’s enrollment were put in on the same date for plan UVU Paid Life AD&D?

      Please find attached an enrollment report that is filtered to coverages of $1.00.

      Yashau

        Attachments

        1. Correction Needed.png
          Correction Needed.png
          178 kB
        2. EE List.xlsx
          10 kB
        3. EE List Need Correction.xlsx
          10 kB
        4. screenshot-1.png
          screenshot-1.png
          30 kB
        5. UVU Paid Life AD&D Report.xls
          248 kB
        6. YM_EE List Need Correction.xlsx
          10 kB

          Issue Links

            Activity

            Transition Time In Source Status Execution Times
            Yashau MacShate (Inactive) made transition -
            Waiting for Customer Input Open
            6h 4m 1
            Umesh Kadam (Inactive) made transition -
            Open In Progress
            1d 6h 5m 2
            Prashant Samal (Inactive) made transition -
            In Progress Waiting for Customer Input
            2d 18h 48m 2
            Abhay Patil (Inactive) made transition -
            Waiting for Customer Input In Progress
            25d 18h 33m 1
            Abhay Patil (Inactive) made transition -
            In Progress Resolved
            1m 27s 1
            Abhay Patil (Inactive) made transition -
            Resolved Reopen
            5d 15h 46m 1
            Abhay Patil (Inactive) made transition -
            Reopen Open
            1m 19s 1
            Abhay Patil (Inactive) made transition -
            Open In Development
            4s 1
            Jyoti Mayne made transition -
            In Development Waiting for Input
            17h 27m 1
            Abhay Patil (Inactive) made transition -
            Waiting for Input In Development
            3d 7h 54m 1
            Abhay Patil (Inactive) made transition -
            In Development Resolved
            2m 1s 1
            Jackie Sivigny (Inactive) made transition -
            Resolved Closed
            28d 11h 43m 1

              People

              Assignee:
              jackie.sivigny Jackie Sivigny (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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