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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Bug Fixed
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Labels:
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Environment:Production
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Categories:Import
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Company:City of Irvine
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Reported by:Client
Per client;
Each time I search for employee Cristina Zamora in Workterra, and click on her name, I receive an error message that states “Server encountered an internal error. Please contact your administrator.” This does not occur when searching for other employees. Can you take a look at this for me, please?
I told the client that I have seen this error before and was told that it was a payroll error. So I asked her to reload the payroll info but she is getting an error because the employee already exists in the system. Please advise.
- relates to
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- Closed
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| Field | Original Value | New Value |
|---|---|---|
| Link | This issue relates to CT-4456 [ CT-4456 ] |
| Assignee | Satya [ ID10004 ] | Swapnil Pandhare [ swapnil.pandhare ] |
| Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Ganesh Sadawarte [ ganesh.sadawarte ] |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 2.5h [ 9000 ] | |
| Worklog Id | 109168 [ 109168 ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Comment |
[ This issue is similar to |
| Attachment | Field Mapping.png [ 74996 ] |
| Time Spent | 2.5h [ 9000 ] | 4.5h [ 16200 ] |
| Worklog Id | 109296 [ 109296 ] |
| Assignee | Ganesh Sadawarte [ ganesh.sadawarte ] | darryn.carter [ darryn.carter ] |
| Workflow | 0803 Copy of WB: Bugs Project Management Workflow [ 66774 ] | 2203 WB: Bugs Project Management Workflow [ 67050 ] |
| Assignee | darryn.carter [ darryn.carter ] | Ganesh Sadawarte [ ganesh.sadawarte ] |
| Time Spent | 4.5h [ 16200 ] | 7.5h [ 27000 ] |
| Worklog Id | 110332 [ 110332 ] |
| Workflow | 2203 WB: Bugs Project Management Workflow [ 67050 ] | 0604 Issues Management Workflow [ 68250 ] |
| Categories | Parent values: Platform(18563)Level 1 values: Inaccessible(18567) | Parent values: Import(18506) |
| Status | In Development [ 10007 ] | Development on Hold [ 11608 ] |
| Status | Development on Hold [ 11608 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | In Analysis [ 10008 ] |
| Assignee | Ganesh Sadawarte [ ganesh.sadawarte ] | darryn.carter [ darryn.carter ] |
| Status | In Analysis [ 10008 ] | Waiting for Input [ 11502 ] |
| Status | Waiting for Input [ 11502 ] | In Analysis [ 10008 ] |
| Resolution | Bug Fixed [ 10402 ] | |
| Status | In Analysis [ 10008 ] | Rejected [ 10004 ] |
| Status | Rejected [ 10004 ] | Closed [ 6 ] |
| Labels | ServerError_invalid_Inputs |
