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  1. Workterra BenAdmin
  2. WB-804

Hallmark Aviation - QE/Event Builder Does Not Seem to be Working

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    Details

    • Environment:
      Production
    • Categories:
      EDS - Qualifying Event
    • Company:
      Hallmark Aviation Services
    • Reported by:
      Client
    • Dev Estimates:
      8
    • QA Estimates:
      12
    • Code Reviewed By:
      Swapnil Pandhare
    • Test case reviewed by:
      Prasad Pise
    • Sprint:
      WB - Sprint 47

      Description

      Hello Dev-

       

      I believe there's an issue with the attached QE. There are a number of employee's (Jesse Ruiz, Kato Leha as examples) who moved from PT ineligible to PT eligible. However, they wouldn't get an enrollment window for the QE. Upon reviewing the QE I noticed that there were '0' days selected for the waiting period. I updated the waiting period window to '30' days and I got the window to open for ee, Jesse Ruiz. However, when I attempted to correct the record for ee, Kato Leha, the window wouldn't open. In a last effort to fix the record I reviewed the QE again and I noticed that the Waiting Period window defaulted back to '0'. I changed it to '30', clicked update and the system appear to save my changes, but when I went back in to check the system went back to '0' again.

      Can you please review the "Days or Months" UDF to see if there's an issue on the back end?

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              Assignee:
              Raywill Raymond Williams (Inactive)
              Reporter:
              Raywill Raymond Williams (Inactive)
              Developer:
              Pratap Patil (Inactive)
              QA:
              Kunal Kedari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
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                  Time Tracking

                  Estimated:
                  Original Estimate - 8h Original Estimate - 8h
                  8h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 33.75h
                  33.75h