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Type:
Enhancement
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Status: Production Complete
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Module:BenAdmin - Enrollment
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Reported by:Support
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Company:HUB International
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Item State:Production Complete - Closed
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Sprint:WT Sprint 35 - Enhancement, WT Sprint 36 - Enhancement
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Severity:Medium
OE Workflow logging out and returning to where you left off – I admit I told HUB and every other prospect that if you log out in the middle of the OE workflow when you log back in you pick up where you left off. In fairness our own OE video says the exact same thing. I am now under the impression that this is NOT true. See below response to my inquiry:
Currently as per system behavior how it works try to explain with below scenario :- 1. If user logs out on spouse page which is before enroll now page then next time on login user will land on Landing page and then after continue, will go to spouse page & so on...
2. If user logs out on Medical page (which is start of enroll now sequence) then next time on login user will land on Landing page and then after continue, will go to just before of Medical page whether its spouse, child etc.
3. If user logs out on vision page (which is in between of enroll now sequence)then next time on login user will land on Landing page and then after continue, will go to just before of Enroll now page sequence whether its spouse, child etc.
Note:- User cannot go directly on Enroll now page whether logs out in any enroll now page..
Here as per technical what we do :-
We check last visited URL by user and after re-login lands on landing page & then go to just before page which is last visited.
[Harbinger] – We have bookmarking (redirect user to the page where user left from workflow) implemented only for EDS pages (all employee pages and additional forms) and not for enrollment pages (e.g. Enroll now medical etc.)
Cc: Satya, Gaurav Sodani, Samir, Vijay Siddha, Jaideep Vinchurkar, Hrishikesh Deshpande, Prasad Pise, Umesh Kadam
- relates to
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WT-10925 Employee workflow Pages are skip
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- Closed
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- Closed
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- Rejected
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- Closed
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- Closed
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- Closed
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- Closed
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- Closed
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- Closed
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- New Request
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Hi Rashmita Dudhe,
Please consider following scenarios while doing Impact testing :
1. On any Benefit Type Page, if employee opens any pop-up box and then logged off then only URL of benefit type page should be bookmarked. Following are sample pop-up list
- PCP pop-up
- Benefit Description pop-up
- Compare Plans pop-up
- Learn about your benefit pop-up
- Health Tools and Calculations pop-up
- Paycheck modeling pop-up
- Video/Brochure pop-up
- Form Library pop-up
- Affidavit pop-up
2. Additional form scenarios like – Additional form in between enroll now Pages, Additional form after / before enroll now pages
3. Survey pages scenarios
4. Benefit / Plan level Contingency scenarios
5. Eligibility / Ineligibility of benefit types on EDS change scenarios
6. Bookmarking should be stopped once employee completed work flow
Thanks and Regards,
:: Umesh Kadam
CC : Satya, Rakesh Roy, Gaurav Sodani, Jyoti Mayne, Hrishikesh Deshpande, Prasad Pise
Verified below points
1]OE work flow (Positive)
2]OE(Positive)+NH
3]OE(Positive)+NH+QE
found one issue WT-10925
will continue testing for other mode
Verified below points:
1]OE Passive work Flow
2]OE+NH
3]QE work flow
4]OE+NH+QE workflow.
found two issues link in jira
Verified Below points:
1]Planwise OE
2]QE
3]Dependent Audit workflow
WT-10925 this issue is related to customization and working properly for bookmarking.
Changing status as Ready for Stage with above mention known issues.
Verified on Stage consider below scenarios:
1]OE(positive Workflow)
2]NH
3]RH
4]QE
5] Plan wise OE
Working fine as expected.
Verified on Production Consider below scenarios:
1]OE Positive
2]NH
3]RH
4]QE
5]Plan wise OE
6]Class wise OE positive
7]OE with Initiate QE on Landing Page.
8]OE+NH
9]NH+QE
10]QE1+QE2
11]NH+OE+QE
Working fine as Expected.
Debbie Kulling This is deployed and verified on production, could you please check and confirm?
Hi Rashmita Dudhe,
Please find below Impact testing area :
Thanks and Regards,
:: Umesh Kadam
CC : Satya, Rakesh Roy, Gaurav Sodani, Jyoti Mayne, Hrishikesh Deshpande, Prasad Pise