Hi Debbie Kulling,
Issue #1. The ER contribution is not showing on the summary or confirmation statement when a change is made mid year:
We scanned all EEs for Commuter Transit plan and only this reported EE is having this issue. If you go to Enroll Now screen, it is showing proper ER coverage. We are checking root cause.
Do you want us to update ER coverage for this EE by back end?
Issue #2. The benefit is show that the benefit is both "waived" and "Enrolled
Please find below detail:
- On plan level, New Hire Effective Date Rule is set to 'First of the month following or coincident with Date of Hire' .
- New hire mode effective date of given employee is 8/15/2017 and because of above rule plan level election effective date is 9/1/2017.
- First this EE enrolled in transit plan, with 9/1/2017. After that he waived election with new hire mode of 8/15, this added entry of waive as 8/15/2017 to Null.
- Again EE enroll in same plan with 9/1/2017 effective date, this terminated waive election to 8/31/2017 i.e. 8/15/2017 to 8/31/2017 and added new enrollment 9/1/2017 to Null.
Waive Election Detail:
Effective Date |
Termination Date |
8/15/2017 |
8/31/2017 |
Enrollment Election Detail:
Effective Date |
Termination Date |
9/1/2017 |
Null |
Due to these 15 days waive period, EE shows both waived and enrolled.
Note: If you go with 9/1/17 effective date to Enroll Now screen, only 'Enrolled' will get seen on screen.
Thanks And Regards,
Rohit Shete.
CC:Jyoti Mayne
Hi Debbie Kulling,
Issue #1. The ER contribution is not showing on the summary or confirmation statement when a change is made mid year:
We scanned all EEs for Commuter Transit plan and only this reported EE is having this issue. If you go to Enroll Now screen, it is showing proper ER coverage. We are checking root cause.
Do you want us to update ER coverage for this EE by back end?
Issue #2. The benefit is show that the benefit is both "waived" and "Enrolled
Please find below detail:
Waive Election Detail:
Enrollment Election Detail:
Due to these 15 days waive period, EE shows both waived and enrolled.
Note: If you go with 9/1/17 effective date to Enroll Now screen, only 'Enrolled' will get seen on screen.
Thanks And Regards,
Rohit Shete.
CC:Jyoti Mayne