WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10957

TIBCO & COSB ER contribution not showing

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Reported by:
      Client
    • Company:
      TIBCO
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple
    • Reported by Customer:
      BCC

      Description

      We are still having the same issues as ticket WT-10635 where the ER contribution does not show on the confirmation statement or enrollment summary.

      I am trying to test this out on stage on TIBCO and I am getting the error below when I try and post an event.

      This issue has been going on for way too long. Can we please have a call in the morning to discuss


      Kira Hamilton

        Attachments

        1. AffectedEEList(WT10957).xls
          617 kB
        2. CompanyInfo(companyclasses).png
          CompanyInfo(companyclasses).png
          138 kB
        3. CompnayList(WT10957).xls
          9 kB
        4. confirmation2222.png
          confirmation2222.png
          151 kB
        5. Costandcoverage.png
          Costandcoverage.png
          21 kB
        6. EnrollNowHsa.png
          EnrollNowHsa.png
          26 kB
        7. Enroll now screen.png
          Enroll now screen.png
          235 kB
        8. GenericEligiblityRules.png
          GenericEligiblityRules.png
          150 kB
        9. image-2017-09-05-13-34-35-170.png
          image-2017-09-05-13-34-35-170.png
          24 kB
        10. Impact on File.PNG
          Impact on File.PNG
          20 kB
        11. Quincy_EMP.txt
          0.6 kB
        12. Quincy_reprodued issue.png
          Quincy_reprodued issue.png
          215 kB
        13. screenshot-1.png
          screenshot-1.png
          87 kB
        14. screenshot-2.png
          screenshot-2.png
          168 kB
        15. Tibco COSSB Quincy EE list.xls
          28 kB
        16. Untitled.png
          Untitled.png
          114 kB

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-10635 TIBCO & Other BCC Groups - Issues with plans with ER contribution

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            17 older comments
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Debbie Kulling,

            We have done correction on TIBCO, Quincy and COSB companies.

            Note:

            • On COSB there is plan 'Mass Transit II' having ER contribution customized as $0 and ShowEmployerCoverage flag on cost and coverage is set to No. There are 9 EEs enrolled in this plan and we have not done any correction to them.
            • On Quincy there is plan 'Health Savings Account 2017 No Annual-A' having having ER contribution customized as $0 and ShowEmployerCoverage flag on cost and coverage is set to No. There are 3 EEs enrolled in this plan and we have not done any correction to them.

            Please confirm and let us know if you face any issue.

            Cc: Amruta Lohiya, Satya

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Debbie Kulling , We have done correction on TIBCO, Quincy and COSB companies. Note: On COSB there is plan 'Mass Transit II' having ER contribution customized as $0 and ShowEmployerCoverage flag on cost and coverage is set to No. There are 9 EEs enrolled in this plan and we have not done any correction to them. On Quincy there is plan 'Health Savings Account 2017 No Annual-A' having having ER contribution customized as $0 and ShowEmployerCoverage flag on cost and coverage is set to No. There are 3 EEs enrolled in this plan and we have not done any correction to them. Please confirm and let us know if you face any issue. Cc: Amruta Lohiya , Satya
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment - - edited

            Hi Hrishikesh Deshpande,

            Please verify correction on TIBCO, Quincy and COSB company.

            Cc: Amruta Lohiya, Satya, Rashmita Dudhe

            Show
            jyoti.mayne Jyoti Mayne added a comment - - edited Hi Hrishikesh Deshpande , Please verify correction on TIBCO, Quincy and COSB company. Cc: Amruta Lohiya , Satya , Rashmita Dudhe
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified affected employee list for TIBCO, Quincy and COSB company showing proper ER coverage
            1]View enrollment summary
            2]Enroll now screen
            3]Confrimation Statement
            4]View history

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified affected employee list for TIBCO, Quincy and COSB company showing proper ER coverage 1]View enrollment summary 2]Enroll now screen 3]Confrimation Statement 4]View history
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Hi Debbie Kulling/Kira Hamilton

            This is deployed and verified on production.
            Data correction Done on TIBCO, Quincy and COSB company.

            Thanks,
            Rashmita

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Hi Debbie Kulling / Kira Hamilton This is deployed and verified on production. Data correction Done on TIBCO, Quincy and COSB company. Thanks, Rashmita
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment - - edited

            Hi Debbie Kulling,

            Regarding remaining two companies, Castleberry and Rogers Memorial Hospital there were only 4 EE found and they don't required correction as ShowEmployerCoverage is flag is set to No and Employer coverage is customized as $0.

            Cc: Satya, Amruta Lohiya

            Show
            jyoti.mayne Jyoti Mayne added a comment - - edited Hi Debbie Kulling , Regarding remaining two companies, Castleberry and Rogers Memorial Hospital there were only 4 EE found and they don't required correction as ShowEmployerCoverage is flag is set to No and Employer coverage is customized as $0. Cc: Satya , Amruta Lohiya

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Developer:
              Rohit Shete (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1h Original Estimate - 1h
                  1h
                  Remaining:
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                  Logged:
                  Time Spent - 71h
                  71h