WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10957

TIBCO & COSB ER contribution not showing

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Reported by:
      Client
    • Company:
      TIBCO
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple
    • Reported by Customer:
      BCC

      Description

      We are still having the same issues as ticket WT-10635 where the ER contribution does not show on the confirmation statement or enrollment summary.

      I am trying to test this out on stage on TIBCO and I am getting the error below when I try and post an event.

      This issue has been going on for way too long. Can we please have a call in the morning to discuss


      Kira Hamilton

        Attachments

        1. Untitled.png
          Untitled.png
          114 kB
        2. Tibco COSSB Quincy EE list.xls
          28 kB
        3. screenshot-2.png
          screenshot-2.png
          168 kB
        4. screenshot-1.png
          screenshot-1.png
          87 kB
        5. Quincy_reprodued issue.png
          Quincy_reprodued issue.png
          215 kB
        6. Quincy_EMP.txt
          0.6 kB
        7. Impact on File.PNG
          Impact on File.PNG
          20 kB
        8. image-2017-09-05-13-34-35-170.png
          image-2017-09-05-13-34-35-170.png
          24 kB
        9. GenericEligiblityRules.png
          GenericEligiblityRules.png
          150 kB
        10. Enroll now screen.png
          Enroll now screen.png
          235 kB
        11. EnrollNowHsa.png
          EnrollNowHsa.png
          26 kB
        12. Costandcoverage.png
          Costandcoverage.png
          21 kB
        13. confirmation2222.png
          confirmation2222.png
          151 kB
        14. CompnayList(WT10957).xls
          9 kB
        15. CompanyInfo(companyclasses).png
          CompanyInfo(companyclasses).png
          138 kB
        16. AffectedEEList(WT10957).xls
          617 kB

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-10635 TIBCO & Other BCC Groups - Issues with plans with ER contribution

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            17 older comments
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Debbie Kulling,

            We have done correction on TIBCO, Quincy and COSB companies.

            Note:

            • On COSB there is plan 'Mass Transit II' having ER contribution customized as $0 and ShowEmployerCoverage flag on cost and coverage is set to No. There are 9 EEs enrolled in this plan and we have not done any correction to them.
            • On Quincy there is plan 'Health Savings Account 2017 No Annual-A' having having ER contribution customized as $0 and ShowEmployerCoverage flag on cost and coverage is set to No. There are 3 EEs enrolled in this plan and we have not done any correction to them.

            Please confirm and let us know if you face any issue.

            Cc: Amruta Lohiya, Satya

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Debbie Kulling , We have done correction on TIBCO, Quincy and COSB companies. Note: On COSB there is plan 'Mass Transit II' having ER contribution customized as $0 and ShowEmployerCoverage flag on cost and coverage is set to No. There are 9 EEs enrolled in this plan and we have not done any correction to them. On Quincy there is plan 'Health Savings Account 2017 No Annual-A' having having ER contribution customized as $0 and ShowEmployerCoverage flag on cost and coverage is set to No. There are 3 EEs enrolled in this plan and we have not done any correction to them. Please confirm and let us know if you face any issue. Cc: Amruta Lohiya , Satya
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment - - edited

            Hi Hrishikesh Deshpande,

            Please verify correction on TIBCO, Quincy and COSB company.

            Cc: Amruta Lohiya, Satya, Rashmita Dudhe

            Show
            jyoti.mayne Jyoti Mayne added a comment - - edited Hi Hrishikesh Deshpande , Please verify correction on TIBCO, Quincy and COSB company. Cc: Amruta Lohiya , Satya , Rashmita Dudhe
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified affected employee list for TIBCO, Quincy and COSB company showing proper ER coverage
            1]View enrollment summary
            2]Enroll now screen
            3]Confrimation Statement
            4]View history

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified affected employee list for TIBCO, Quincy and COSB company showing proper ER coverage 1]View enrollment summary 2]Enroll now screen 3]Confrimation Statement 4]View history
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Hi Debbie Kulling/Kira Hamilton

            This is deployed and verified on production.
            Data correction Done on TIBCO, Quincy and COSB company.

            Thanks,
            Rashmita

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Hi Debbie Kulling / Kira Hamilton This is deployed and verified on production. Data correction Done on TIBCO, Quincy and COSB company. Thanks, Rashmita
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment - - edited

            Hi Debbie Kulling,

            Regarding remaining two companies, Castleberry and Rogers Memorial Hospital there were only 4 EE found and they don't required correction as ShowEmployerCoverage is flag is set to No and Employer coverage is customized as $0.

            Cc: Satya, Amruta Lohiya

            Show
            jyoti.mayne Jyoti Mayne added a comment - - edited Hi Debbie Kulling , Regarding remaining two companies, Castleberry and Rogers Memorial Hospital there were only 4 EE found and they don't required correction as ShowEmployerCoverage is flag is set to No and Employer coverage is customized as $0. Cc: Satya , Amruta Lohiya

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Developer:
              Rohit Shete (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1h Original Estimate - 1h
                  1h
                  Remaining:
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                  Logged:
                  Time Spent - 71h
                  71h