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Type:
Bug
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Status: Rejected
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Priority:
Medium
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Resolution: Cannot Reproduce
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:
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Environment:Stage
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Bug Severity:Medium
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Module:BenAdmin - Enrollment
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Reported by:Client
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Company:Groendyke
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Sprint:WT Sprint 40 - Bugs
Hello,
I have a video both loaded in STD and LTD video Library in stage. They are the same. The video will not play when in the open enrollment tunnel under LTD but it does play when in the STD screen. They are the same video and I am unable to reload them because they were created and loaded by development last year because the original files were to large and Development compressed and changed them. I cannot even load the file to this ticket because it is too large. How can I get the video to work in the library for LTD?
I have tried to convert to .avi and the file was too big to upload. I was unable to find a free compressor. Please assist.
Yashau
Please ref: CT-2933
| Field | Original Value | New Value |
|---|---|---|
| Attachment | _Disability Insurance (1).avi [ 65505 ] |
Amruta Lohiya
made changes -
| Assignee | Satya [ ID10004 ] | Umesh Kadam [ umesh.kadam ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Issue Type | Support Activity [ 10301 ] | Bug [ 1 ] |
| Status | In Progress [ 3 ] | In Development [ 10007 ] |
| Support Task Type | Data Load [ 11401 ] | |
| Workflow | WT_Support [ 55995 ] | WT_Defects [ 56005 ] |
| Assignee | Umesh Kadam [ umesh.kadam ] | Hrishikesh Deshpande [ hrishikesh.deshpande ] |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) | |
| Sprint | WT Sprint 40 - Bugs [ 94 ] |
| Assignee | Hrishikesh Deshpande [ hrishikesh.deshpande ] | Rashmita Dudhe [ rashmita.dudhe ] |
Gaurav Sodani (Inactive)
made changes -
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) |
| Remaining Estimate | 1h [ 3600 ] | |
| Original Estimate | 1h [ 3600 ] |
Gaurav Sodani (Inactive)
made changes -
| Dev Due Date | 26/Oct/2017 | |
| Remaining Estimate | 1h [ 3600 ] | |
| Original Estimate | 1h [ 3600 ] |
| Remaining Estimate | 1h [ 3600 ] | |
| Original Estimate | 1h [ 3600 ] |
| Remaining Estimate | 1h [ 3600 ] | 0h [ 0 ] |
| Time Spent | 1h [ 3600 ] | |
| Worklog Id | 86295 [ 86295 ] |
| Root Cause | Configuration Error [ 18427 ] |
| Time Spent | 1h [ 3600 ] | 4h [ 14400 ] |
| Worklog Id | 86713 [ 86713 ] |
| Resolution | Cannot Reproduce [ 5 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Assignee | Rashmita Dudhe [ rashmita.dudhe ] | Yashau MacShate [ yashau.macshate ] |
| Time Spent | 4h [ 14400 ] | 5h [ 18000 ] |
| Worklog Id | 87959 [ 87959 ] |
| Labels | Benefit_Type |
| Environment_New | Stage [ 18443 ] |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
