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  1. WORKTERRA
  2. WT-11878

Symphony - CIGNA LADE FILE issue

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    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      EDI
    • Company:
      Symphony
    • Module:
      BenAdmin
    • Severity:
      Medium

      Description

      Per Implementation Team:

      File was working as built up until 9/04/2017 when the file began missing records. We did recently update the file as plans had to be modified to accommodate changes to the Rounding Rules. We had those plans added to the file but now the "Loops" or off. We will need to back track to see what issue(s) cause the "Loops" to be off. The carrier provided an example of the file in the attachment for reference. RE Maestro Consulting (Symphony) Cigna LADE File.msg

      Refer to https://workterra.atlassian.net/browse/EDI-2624

      cc: Gary Cunningham

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              Assignee:
              Kevin.Hale Kevin Hale (Inactive)
              Reporter:
              Kevin.Hale Kevin Hale (Inactive)
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                Dates

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                Updated:
                Resolved:

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