WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11880

Valiant - Duplicate Dependent Child Records

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Valiant
    • Item State:
      Production Complete

      Description

      HI, Valiant is currently in UAT and having an issue when entering a child record, getting the error message "Server encountered an internal error, please contact your administrator” when trying to save, then the site is creating duplicate records. Screenshot of duplicate records created.

      Jennifer MelgozaRobyn Adkison

        Attachments

        1. Admin Login.png
          Admin Login.png
          231 kB
        2. Employee login.jpg
          Employee login.jpg
          148 kB
        3. Emplyee login.jpg
          Emplyee login.jpg
          154 kB
        4. FW Development approval for Bugs reported on 1031.msg
          32 kB
        5. image.png
          image.png
          150 kB
        6. LB Company Admin.jpg
          LB Company Admin.jpg
          108 kB
        7. LB Employee.jpg
          LB Employee.jpg
          119 kB
        8. LB Partner.jpg
          LB Partner.jpg
          126 kB
        9. Partner Login.jpg
          Partner Login.jpg
          131 kB
        10. Re Request for Production deployment - 25 Nov 2017.msg
          77 kB

          Activity

          Ascending order - Click to sort in descending order
          Amanda.Hagan Amanda Hagan (Inactive) created issue -
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Field Original Value New Value
          Assignee Satya [ ID10004 ] Swapnil Pandhare [ swapnil.pandhare ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Amanda Hagan [ amanda.hagan ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
          satyap Satya made changes -
          Labels Employee_workflow
          satyap Satya made changes -
          Environment_New Stage [ 18443 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Bug Type Functional [ 15402 ]
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Amanda Hagan [ amanda.hagan ] Swapnil Pandhare [ swapnil.pandhare ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Sudhir Kalikate [ sudhir.kalikate ]
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Code Reviewed By Swapnil Pandhare [ 11900 ]
          Developer Sudhir Kalikate [ sudhir.kalikate ]
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          QA Hrishikesh Deshpande [ hrishikesh.deshpande ]
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Assignee Sudhir Kalikate [ sudhir.kalikate ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Sachin Hingole [ sachin.hingole ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Account Executive Amanda Hagan [ amanda.hagan ]
          Assignee Sachin Hingole [ sachin.hingole ] Priya Handepatil [ priya.handepatil ]
          Production Due Date 16/Nov/2017
          QA Hrishikesh Deshpande [ hrishikesh.deshpande ] Priya Handepatil [ priya.handepatil ]
          Stage Due Date 13/Nov/17 [ 2017-11-13 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Attachment LB Partner.jpg [ 67054 ]
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Attachment LB Company Admin.jpg [ 67055 ]
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Attachment LB Employee.jpg [ 67056 ]
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 1.5h [ 5400 ]
          Worklog Id 89449 [ 89449 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Root Cause Bug [ 18430 ]
          Original Estimate 0h [ 0 ]
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Attachment Partner Login.jpg [ 67397 ]
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Attachment Admin Login.png [ 67398 ]
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Attachment Employee login.jpg [ 67399 ]
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Attachment Emplyee login.jpg [ 67400 ]
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          priya.handepatil Priya Handepatil (Inactive) made changes -
          Time Spent 1.5h [ 5400 ] 2.5h [ 9000 ]
          Worklog Id 90078 [ 90078 ]
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Stage QA(10202)Level 1 values: On Hold(10215)
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: On Hold(10215) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Attachment FW Development approval for Bugs reported on 1031.msg [ 68134 ]
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Approval status Approved for development [ 18453 ]
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Production Due Date 16/Nov/2017 25/Nov/2017
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Attachment Re Request for Production deployment - 25 Nov 2017.msg [ 68442 ]
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Approval status Approved for development [ 18453 ] Approved for production deployment [ 18457 ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Time Spent 2.5h [ 9000 ] 5h [ 18000 ]
          Worklog Id 93032 [ 93032 ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Assignee Priya Handepatil [ priya.handepatil ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Mahendra Mungase [ mahendra.mungase ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: Production Complete(10222) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Resolution Done [ 10000 ] Fixed [ 1 ]
          Status Production Complete [ 10028 ] Closed [ 6 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Time Spent 5h [ 18000 ] 6h [ 21600 ]
          Worklog Id 93796 [ 93796 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Closed [ 6 ] Reopen in Production [ 10027 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Item State Parent values: Production Complete(10222)Level 1 values: Closed(10223) Parent values: Production QA(10203)
          rakeshr Rakesh Roy (Inactive) made changes -
          Item State Parent values: Production QA(10203) Parent values: Production QA(10203)Level 1 values: Re-open(10220)
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Mahendra Mungase [ mahendra.mungase ] Sudhir Kalikate [ sudhir.kalikate ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Comment [ We have verified this issue on production and observed that it's working as expected.Hence closing the same.

          Thanks,
          Mahendra ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Re-open(10220) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Status Reopen in Production [ 10027 ] In Development [ 10007 ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Assignee Sudhir Kalikate [ sudhir.kalikate ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Priya Dhamande [ priya.dhamande ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Time Spent 6h [ 21600 ] 7h [ 25200 ]
          Worklog Id 99056 [ 99056 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production QA(10203)
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Item State Parent values: Production QA(10203) Parent values: Production Complete(10222)
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Assignee Priya Dhamande [ priya.dhamande ] Amanda Hagan [ amanda.hagan ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Time Spent 7h [ 25200 ] 9h [ 32400 ]
          Worklog Id 99180 [ 99180 ]
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Time Spent 9h [ 32400 ] 12h [ 43200 ]
          Worklog Id 100231 [ 100231 ]

            People

            Assignee:
            Amanda.Hagan Amanda Hagan (Inactive)
            Reporter:
            Amanda.Hagan Amanda Hagan (Inactive)
            Account Executive:
            Amanda Hagan (Inactive)
            Developer:
            Sudhir Kalikate (Inactive)
            QA:
            Priya Handepatil (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Pre-Prod Due Date:
              Production Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 0h
                0h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 12h
                12h