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  1. WORKTERRA
  2. WT-12411

BCC Groups - Enrollment Details History - Error

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Critical
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      TIBCO
    • Item State:
      Development - In Analysis
    • Reported by Customer:
      BCC

      Description

      BCC is getting a server error when trying to view history - Enrollment Details for many of their groups. Below are some specific examples. I looked them up and I was able to reproduce the error.

      Please advise asap

      TIBCO Elise Hii
      Community Development Commission Elizabeth Ahumada
      Quincy Jami Hoskins

      Kira Hamilton

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            Hide
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            Exception found on Enrollment Details history. Below is error log

            ErrorID : 0
            ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->AddChangeTermReport.Save
            ErrorMessage: Object reference not set to an instance of an object.
            StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.Save(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity)
            at WORKTERRA.ControllerAppTier.Save(Int32 intProjectsId, String strInput)
            TargetSite: System.String Save(WORKTERRA.Shared.WORKTERRAControllerWebTierEntit

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Exception found on Enrollment Details history. Below is error log ErrorID : 0 ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->AddChangeTermReport.Save ErrorMessage: Object reference not set to an instance of an object. StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.Save(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity) at WORKTERRA.ControllerAppTier.Save(Int32 intProjectsId, String strInput) TargetSite: System.String Save(WORKTERRA.Shared.WORKTERRAControllerWebTierEntit
            Hide
            jjsassy99 Jennifer Johnson (Inactive) added a comment -

            This is affecting all clients.

            Show
            jjsassy99 Jennifer Johnson (Inactive) added a comment - This is affecting all clients.
            Hide
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            Yes We are looking into this.

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Yes We are looking into this.
            Hide
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Since it's impacting all clients, I am bumping up this priority to highest.

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Since it's impacting all clients, I am bumping up this priority to highest.
            Hide
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            this is duplicate of WT-12417
            Please refer it for 3C's

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - this is duplicate of WT-12417 Please refer it for 3C's

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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