WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12411

BCC Groups - Enrollment Details History - Error

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Critical
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      TIBCO
    • Item State:
      Development - In Analysis
    • Reported by Customer:
      BCC

      Description

      BCC is getting a server error when trying to view history - Enrollment Details for many of their groups. Below are some specific examples. I looked them up and I was able to reproduce the error.

      Please advise asap

      TIBCO Elise Hii
      Community Development Commission Elizabeth Ahumada
      Quincy Jami Hoskins

      Kira Hamilton

        Attachments

          Issue Links

          relates to

          Support Activity - Support Activity WT-12414 Fazoli's - Server Error

          • Medium - Has the potential to affect progress.
          • Resolved

          Bug - A problem which impairs or prevents the functions of the product. WT-12417 Server error in VIEW HISTORY - All Clients

          • Critical - This problem will block progress.
          • Production Complete

            Activity

            Ascending order - Click to sort in descending order
            dkulling Debbie Kulling created issue -
            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 28/Nov/17 03:18 PM
            • Time Spent:
              2h
               
              • Company down to prod to local
              • Issue analysis with jaideep
              • Code debug
              • data analysis
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
            Hide
            Permalink
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            Exception found on Enrollment Details history. Below is error log

            ErrorID : 0
            ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->AddChangeTermReport.Save
            ErrorMessage: Object reference not set to an instance of an object.
            StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.Save(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity)
            at WORKTERRA.ControllerAppTier.Save(Int32 intProjectsId, String strInput)
            TargetSite: System.String Save(WORKTERRA.Shared.WORKTERRAControllerWebTierEntit

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Exception found on Enrollment Details history. Below is error log ErrorID : 0 ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->AddChangeTermReport.Save ErrorMessage: Object reference not set to an instance of an object. StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.Save(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity) at WORKTERRA.ControllerAppTier.Save(Int32 intProjectsId, String strInput) TargetSite: System.String Save(WORKTERRA.Shared.WORKTERRAControllerWebTierEntit
            jjsassy99 Jennifer Johnson (Inactive) made changes -
            Link This issue relates to WT-12417 [ WT-12417 ]
            jjsassy99 Jennifer Johnson (Inactive) made changes -
            Link This issue relates to WT-12414 [ WT-12414 ]
            Hide
            Permalink
            jjsassy99 Jennifer Johnson (Inactive) added a comment -

            This is affecting all clients.

            Show
            jjsassy99 Jennifer Johnson (Inactive) added a comment - This is affecting all clients.
            Hide
            Permalink
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            Yes We are looking into this.

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Yes We are looking into this.
            samir Samir made changes -
            Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Rohit Shete [ rohit.shete ]
            Hide
            Permalink
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Since it's impacting all clients, I am bumping up this priority to highest.

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Since it's impacting all clients, I am bumping up this priority to highest.
            Jennifer.Reed Jennifer Reed (Inactive) made changes -
            Priority High [ 2 ] Highest [ 1 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Assignee Rohit Shete [ rohit.shete ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
            Hide
            Permalink
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            this is duplicate of WT-12417
            Please refer it for 3C's

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - this is duplicate of WT-12417 Please refer it for 3C's
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Resolution Duplicate [ 3 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Debbie Kulling [ dkulling ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 93655 [ 93655 ]
            Transition Time In Source Status Execution Times
            Rohit Shete (Inactive) made transition -
            Open In Development
            		3h 12m 1
            Jaideep Vinchurkar (Inactive) made transition -
            In Development Rejected
            		1h 19m 1

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Remaining:
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                  Logged:
                  Time Spent - 2h
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