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  1. WORKTERRA
  2. WT-12650

Error on enrollment screen for plan E-Trade

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Company:
      Bio-Rad

      Description

      Plan Design Name : Employee Stock Purchase Plan-e-Trade-E-Trade

      Exception : Object reference not set to an instance of an object.
      App Error Log : -
      Employee ID : 5554
      Action Name : PlanDesignPV
      Model : System.Web.Mvc.HandleErrorInfo
      Controller : UserDetails
      Web Error Log : at ASP.Page_Areas_UserDetails_Views_UserDetails_EnrollNow_PlanDetailsPV_cshtml.Execute() in d:\WORKTERRA Web\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow_PlanDetailsPV.cshtml:line 709
      at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
      at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()
      at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage)
      at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context)
      at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass1a.b_17()
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

        Attachments

        1. Cost&Coverage.png
          Cost&Coverage.png
          48 kB
        2. Screenshot (298).png
          Screenshot (298).png
          201 kB
        3. Screenshot (300).png
          Screenshot (300).png
          122 kB
        4. Screenshot (299).png
          Screenshot (299).png
          115 kB

          Issue Links

            Activity

            samir Samir created issue -
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Amruta Lohiya [ amruta.baheti ]
            amruta.lohiya Amruta Lohiya made changes -
            Assignee Amruta Lohiya [ amruta.baheti ] Snehal Shabade [ snehal.shabade ]
            snehal.shabade Snehal Shabade (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            snehal.shabade Snehal Shabade (Inactive) logged work - 07/Dec/17 04:17 PM
            • Time Spent:
              8h
               

              issue analysis on production,
              analysis on backend data,
              Company attach to local,
              issue analysis on local with fire bug,
              compared some view's,
              discussion with vinanati and shailendra,

            snehal.shabade Snehal Shabade (Inactive) made changes -
            Remaining Estimate 10h [ 36000 ]
            Original Estimate 10h [ 36000 ]
            snehal.shabade Snehal Shabade (Inactive) made changes -
            Remaining Estimate 10h [ 36000 ] 2h [ 7200 ]
            Time Spent 8h [ 28800 ]
            Worklog Id 95210 [ 95210 ]
            jyoti.mayne Jyoti Mayne logged work - 08/Dec/17 10:30 AM
            • Time Spent:
              0.5h
               

              discussion and comment review

            snehal.shabade Snehal Shabade (Inactive) made changes -
            Attachment Cost&Coverage.png [ 69682 ]
            Hide
            snehal.shabade Snehal Shabade (Inactive) added a comment -

            Hi Samir,

            Please find below 3C's :

            Concern Error on enrollment screen for plan E-Trade
            Cause
            • Customization On Cost and Coverage for Plan Employee Stock Purchase Plan-e-Trade-E-Trade :
              Flag "Coverage Amounts are Determined By" is set to the "Range Percentage of Monthly Salary" .
            • If "Range Percentage of Monthly Salary" is set on Cost and Coverage
              There are 3 more flags :
              1.Start Percentage Value
              2.End Percentage Value
              3.Increment Factor
              which is need to be set.
              But On production these flags are missing. This is because of ,it introduced in UK benefit changes.The code related to this is not present on production. PFA
            Correction To avoid this issue, need to change the flag "Coverage Amounts are Determined By" on Cost and
            Coverage page.

            Thanks,
            Snehal Shabade

            Cc: Amruta Lohiya Jyoti Mayne

            Show
            snehal.shabade Snehal Shabade (Inactive) added a comment - Hi Samir , Please find below 3C's : Concern Error on enrollment screen for plan E-Trade Cause Customization On Cost and Coverage for Plan Employee Stock Purchase Plan-e-Trade-E-Trade : Flag "Coverage Amounts are Determined By" is set to the " Range Percentage of Monthly Salary " . If " Range Percentage of Monthly Salary " is set on Cost and Coverage There are 3 more flags : 1.Start Percentage Value 2.End Percentage Value 3.Increment Factor which is need to be set. But On production these flags are missing. This is because of ,it introduced in UK benefit changes.The code related to this is not present on production. PFA Correction To avoid this issue, need to change the flag "Coverage Amounts are Determined By" on Cost and Coverage page. Thanks, Snehal Shabade Cc: Amruta Lohiya Jyoti Mayne
            jyoti.mayne Jyoti Mayne made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Snehal Shabade [ snehal.shabade ] Samir [ samir ]
            snehal.shabade Snehal Shabade (Inactive) logged work - 08/Dec/17 04:15 PM - edited
            • Time Spent:
              8h
               

              Analysis issue,
              code debug on local,
              compare the view's and .js file (local and prod)
              discussion with jyoti,
              discussion issue with abhilash,
              update the comment

            snehal.shabade Snehal Shabade (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
            Time Spent 8h [ 28800 ] 16h [ 57600 ]
            Worklog Id 95488 [ 95488 ]
            snehal.shabade Snehal Shabade (Inactive) made changes -
            Worklog Id 95488 [ 95488 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 16h [ 57600 ] 16.5h [ 59400 ]
            Worklog Id 96502 [ 96502 ]
            Hide
            sumeet.kolge Sumeet.Kolge (Inactive) added a comment -

            Hi Samir,

            Do we have any updates on this ticket or its fine to close it ?Thanks!
            ----------------------------------------
            CC: Mandar Kulkarni, Satya, Amruta Lohiya, Prasad Patil

            Show
            sumeet.kolge Sumeet.Kolge (Inactive) added a comment - Hi Samir , Do we have any updates on this ticket or its fine to close it ?Thanks! ---------------------------------------- CC: Mandar Kulkarni , Satya , Amruta Lohiya , Prasad Patil
            abhay.patil Abhay Patil (Inactive) made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            Support Task Type Query Resolution [ 11205 ]
            Workflow WT_Support [ 59618 ] WT_Defects [ 62968 ]
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment -

            Samir as this is about server error, moved it to a bug. CC Jennifer Reed

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - Samir as this is about server error, moved it to a bug. CC Jennifer Reed
            samir Samir made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Hide
            samir Samir added a comment -

            Hi Sachin Hingole,

            Can you please confirm this fix on Pre Production

            Rohan J KhandaveJyoti Mayne

            Show
            samir Samir added a comment - Hi Sachin Hingole , Can you please confirm this fix on Pre Production Rohan J Khandave Jyoti Mayne
            samir Samir made changes -
            Assignee Samir [ samir ] Sachin Hingole [ sachin.hingole ]
            Hide
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Sachin Hingole,

            This is fixed with WT-13036 and code is deployed on Production.

            Cc: Samir, Rohan J Khandave, Abhay Patil

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Sachin Hingole , This is fixed with WT-13036 and code is deployed on Production. Cc: Samir , Rohan J Khandave , Abhay Patil
            jyoti.mayne Jyoti Mayne made changes -
            Link This issue duplicates WT-13036 [ WT-13036 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Priya Dhamande [ priya.dhamande ]
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment - - edited

            Environment: PreProd
            Login: Employee and Partner
            Company: BioRad for hspl
            BEnefit Type: e-Trade

            On clicking this Benefit type, loader is displayed on Enroll now page with javascript error. No error log generated.

            Hrishikesh Deshpande Sachin Hingole Rohan J Khandave

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - - edited Environment: PreProd Login: Employee and Partner Company: BioRad for hspl BEnefit Type: e-Trade On clicking this Benefit type, loader is displayed on Enroll now page with javascript error. No error log generated. Hrishikesh Deshpande Sachin Hingole Rohan J Khandave
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Assignee Priya Dhamande [ priya.dhamande ] Rohan J Khandave [ rohan.khandave ]
            Hide
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Priya Dhamande,

            As issue is on PreProd, please create new JIRA with NF for this issue and close this ticket.

            Cc: Rohan J Khandave

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Priya Dhamande , As issue is on PreProd, please create new JIRA with NF for this issue and close this ticket. Cc: Rohan J Khandave
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Rohan J Khandave [ rohan.khandave ] Priya Dhamande [ priya.dhamande ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Assignee Priya Dhamande [ priya.dhamande ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            priya.dhamande Priya Dhamande (Inactive) logged work - 03/May/18 12:00 AM - edited
            • Time Spent:
              0.75h
               

              Preprod issue verification with both Partner and Employee login.

            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Priya Dhamande,

             

            Please retest this Jira again on Pre-prod and move in WB project if issue still exist.

             

            Thanks,

            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Priya Dhamande ,   Please retest this Jira again on Pre-prod and move in WB project if issue still exist.   Thanks, Hrishikesh.
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Priya Dhamande [ priya.dhamande ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment Screenshot (298).png [ 77400 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment Screenshot (300).png [ 77401 ]
            Attachment Screenshot (299).png [ 77402 ]
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: PreProd

            Company: BioRad for hspl

            Login: partner and Employee

            The issue of server error loader appearing on PreProd for ESPP Plan is verified. No loader or server error appeared. Screen capture for the same is attached wih jira. As no error found with both Employee and Partner login closing jira.

            Hrishikesh Deshpande Jyoti Mayne

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: PreProd Company: BioRad for hspl Login: partner and Employee The issue of server error loader appearing on PreProd for ESPP Plan is verified. No loader or server error appeared. Screen capture for the same is attached wih jira. As no error found with both Employee and Partner login closing jira. Hrishikesh Deshpande Jyoti Mayne
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 16.5h [ 59400 ] 17.25h [ 62100 ]
            Worklog Id 115022 [ 115022 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status In Development [ 10007 ] In LB Testing [ 10200 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In LB Testing [ 10200 ] Resolution Setting [ 11616 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Resolution Setting [ 11616 ] Closed [ 6 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 17.25h [ 62100 ] 18h [ 64800 ]
            Worklog Id 115842 [ 115842 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Worklog Id 115842 [ 115842 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 18h [ 64800 ] 17.25h [ 62100 ]
            Worklog Id 115022 [ 115022 ]
            Worklog Time Spent 0.75h [ 2700 ]
            Transition Time In Source Status Execution Times
            Snehal Shabade (Inactive) made transition -
            Open In Progress
            19h 5m 1
            Jyoti Mayne made transition -
            In Progress Waiting for Customer Input
            1d 7h 28m 1
            Abhay Patil (Inactive) made transition -
            Waiting for Customer Input Open
            54d 17h 5m 1
            Samir made transition -
            Open In Development
            4h 23m 1
            Priya Dhamande (Inactive) made transition -
            In Development In LB Testing
            91d 10h 43m 1
            Priya Dhamande (Inactive) made transition -
            In LB Testing Resolution Setting
            12s 1
            Priya Dhamande (Inactive) made transition -
            Resolution Setting Closed
            3s 1

              People

              Assignee:
              priya.dhamande Priya Dhamande (Inactive)
              Reporter:
              samir Samir
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 10h Original Estimate - 10h
                  10h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 17.25h
                  17.25h