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  1. WORKTERRA
  2. WT-13080

Optimum - Supplemental AD&D not pending

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      White Label
    • Company:
      Optimum

      Description

      Can you please look at the record below. The AD&D amount should pend. When I check the plan setup it appears to be correct but no matter what event I use when I waive the Life and re-elect is pends the life but not the AD&D

        Attachments

        1. image-2018-01-11-14-42-44-721.png
          image-2018-01-11-14-42-44-721.png
          23 kB
        2. Supp ad&d.PNG
          Supp ad&d.PNG
          40 kB
        3. Supp EE ad& d enroll.PNG
          Supp EE ad& d enroll.PNG
          71 kB
        4. Supp EE life.PNG
          Supp EE life.PNG
          75 kB

          Issue Links

            Activity

            dkulling Debbie Kulling created issue -
            jyoti.mayne Jyoti Mayne made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Mandar Kulkarni [ mandark ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Mandar Kulkarni [ mandark ] Sumeet.Kolge [ sumeet.kolge ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Sumeet.Kolge [ sumeet.kolge ] Debbie Kulling [ dkulling ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 2.3h [ 8280 ]
            Worklog Id 100272 [ 100272 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Assignee Debbie Kulling [ dkulling ] Sumeet.Kolge [ sumeet.kolge ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Link This issue is duplicated by WT-13224 [ WT-13224 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Attachment Supp EE life.PNG [ 72666 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Attachment Supp EE ad& d enroll.PNG [ 72667 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Attachment Supp ad&d.PNG [ 72668 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Sumeet.Kolge [ sumeet.kolge ] Debbie Kulling [ dkulling ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 2.3h [ 8280 ] 5.3h [ 19080 ]
            Worklog Id 103030 [ 103030 ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            Support Task Type Customization [ 11204 ]
            Workflow WT_Support [ 61578 ] WT_Defects [ 62973 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 5.3h [ 19080 ] 6.8h [ 24480 ]
            Worklog Id 104549 [ 104549 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Link This issue duplicates WT-13142 [ WT-13142 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Link This issue duplicates WT-13142 [ WT-13142 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Link This issue is duplicated by WT-13142 [ WT-13142 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 6.8h [ 24480 ] 7.3h [ 26280 ]
            Worklog Id 106248 [ 106248 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Resolution Duplicate [ 3 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Root Cause Duplicate Issue [ 18433 ]
            Original Estimate 0h [ 0 ]

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 7.3h
                  7.3h