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  1. WORKTERRA
  2. WT-13152

CSE - Child AD&D Contingency Issue

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    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      White Label
    • Company:
      CSE

      Description

      Employee: Conard Cline

      Admin went in an posted the admin event to enroll the child in child life/ad&d. When she enrolled the child Cason in the life plan the AD&D did not auto enroll the AD&D with the exact coverage and if you go to the AD&D plan to elect the coverage amount shows 0.00

      I had this issue happen about a week ago and I was able to correct it by waiving life, which termed the AD&D. When I re-enrolled the coverage the system enrolled the AD&D correctly both children correctly. I did not fix this record so you could see it.

      I think the bug is that system cannot enroll the additional child if there is already an enrollment

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            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Developer:
            Umesh Kadam (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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