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Type:
Bug
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Status: Rejected
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Priority:
High
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Resolution: System Behaviour
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Environment:Production
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Bug Severity:Medium
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Module:BenAdmin
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Reported by:White Label
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Company:Nexion
*strong text*We are having an issue with the new hire/rehire enrollment window rules below
Employee Examples:
Dennis Megan
Kayla Rivere
If the employee is going in after the effective date the system is making their benefits effective the date that they are making the elections.
This is an urgent issue as it is impacting the benefits and employees are getting denied care
- duplicates
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- Rejected
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Jennifer Reed (Inactive)
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Description |
We are having an issue with the new hire/rehire enrollment window rules below !image-2018-01-23-15-44-17-471.png|thumbnail! !image-2018-01-23-15-44-23-521.png|thumbnail! Employee Examples: Dennis Megan Kayla Rivere If the employee is going in after the effective date the system is making their benefits effective the date that they are making the elections. This is an urgent issue as it is impacting the benefits and employees are getting denied care |
*strong text*We are having an issue with the new hire/rehire enrollment window rules below !image-2018-01-23-15-44-17-471.png|thumbnail! !image-2018-01-23-15-44-23-521.png|thumbnail! Employee Examples: Dennis Megan Kayla Rivere If the employee is going in after the effective date the system is making their benefits effective the date that they are making the elections. This is an urgent issue as it is impacting the benefits and employees are getting denied care |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Assignee | Satya [ ID10004 ] | Shailendra Honrao [ shailendra.honrao ] |
| Assignee | Shailendra Honrao [ shailendra.honrao ] | Jyoti Mayne [ jyoti.mayne ] |
| Resolution | System Behaviour [ 10100 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Assignee | Jyoti Mayne [ jyoti.mayne ] | Debbie Kulling [ dkulling ] |
Shailendra Honrao (Inactive)
logged work - 24/Jan/18 12:33 PM -
- Time Spent:
- 2h
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initial analysis
customization analysis
discussion with jyoti
draft a mail to gaurav and get it reviewed by jyoti
Shailendra Honrao (Inactive)
made changes -
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 2h [ 7200 ] | |
| Worklog Id | 101816 [ 101816 ] |
| Time Spent | 2h [ 7200 ] | 2.25h [ 8100 ] |
| Worklog Id | 101966 [ 101966 ] |
I changed the flag to no and corrected the records. Can you please scan the data base to see if any other employees have this issue
| Transition | Time In Source Status | Execution Times |
|---|
|
7h 2m | 1 |
|
6h 5m | 1 |
Hi Debbie Kulling,
Could you please set Ignore RetroActive Effective Date flag to No on New Hire/Rehire screen on main company.
Please refer details added in JIRA
WT-13103.Also please let us know if correction is needed for mentioned 2 employees.
Cc: Satya, Rohan J Khandave