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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Data Audit
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Environment:Production
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Reported by:Client
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Company:City of Irvine
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Module:BenAdmin - Export
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Issue Importance:Must Have
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Severity:Simple
per client:
The above EPT employee elected coverage in 2017; however, his payroll deduction information was apparently not sent over to the City so the City never took deductions from his paycheck. Can you check to see if his elections were in fact sent on the City’s payroll deduction report, or if there was a problem with the information.
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- Time Spent:
- 1.5h
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Analysis of issue reported and Internal discussion.
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- Time Spent:
- 1h
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Checking whether the employees are sent on file or not.