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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Configuration
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Environment:Production
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Reported by:Client
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Company:ILG
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Module:BenAdmin - Export
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Issue Importance:Must Have
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Severity:Simple
Hello development team,
Company Template Name: ILG_UMR Med_Dent_Vis 834 5010
Employee: Salvador Hamby
Member level detail: REF*ZZ
Missing COBRA Reason: COBRA01 for Employment termination
Export filename: 834_P_EBSBenefits_InteriorLogicGrp_201801310602_48811038519.txt
This employee along with several others are not getting the COBRA reason sent on the file under REF*ZZ. Can you please check this? Some COBRA reasons are exporting for certain employees and some others are not getting them. Example, Tamara Charles is getting the COBRA employment term reason COBRA01 properly.
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Satya [ ID10004 ] | Rajendra Pawar [ rajendra.pawar ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Component/s | BenAdmin [ 10000 ] | |
| Issue Importance | Must Have [ 11800 ] | |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Export(10110) |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 7h [ 25200 ] | |
| Worklog Id | 103075 [ 103075 ] |
| Assignee | Rajendra Pawar [ rajendra.pawar ] | Van Nguyen [ van.nguyen ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Closed [ 6 ] |
