[WT-13252] ILG - UMR - COBRA reason not exporting on 834 - Workterra Jira

Details

Type: Support Activity
Status: Closed
Priority: Medium
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Component/s: BenAdmin
Labels:
None

Support Task Type:
Configuration
Environment:

Production
Reported by:
Client
Company:
ILG
Module:
BenAdmin - Export
Issue Importance:
Must Have
Severity:
Simple

Description

Hello development team,

Company Template Name: ILG_UMR Med_Dent_Vis 834 5010
Employee: Salvador Hamby
Member level detail: REF*ZZ
Missing COBRA Reason: COBRA01 for Employment termination
Export filename: 834_P_EBSBenefits_InteriorLogicGrp_201801310602_48811038519.txt

This employee along with several others are not getting the COBRA reason sent on the file under REF*ZZ. Can you please check this? Some COBRA reasons are exporting for certain employees and some others are not getting them. Example, Tamara Charles is getting the COBRA employment term reason COBRA01 properly.

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13 kB
01/Feb/18 01:27 AM

Activity

Transition	Time In Source Status	Execution Times

Rajendra Pawar (Inactive) made transition - 01/Feb/18 05:52 AM

Open

In Progress

4h 20m

Rajendra Pawar (Inactive) made transition - 01/Feb/18 11:57 AM

In Progress

Resolved

6h 5m

Van Nguyen (Inactive) made transition - 02/Feb/18 11:04 PM

Resolved

Closed

1d 11h 7m

People

Assignee:: Van Nguyen (Inactive)

Reporter:: Van Nguyen (Inactive)

Account Executive:: Kiyo Takahashi

EDI Analyst 1:: Van Nguyen (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 01/Feb/18 01:32 AM

Updated:: 02/Feb/18 11:04 PM

Resolved:: 01/Feb/18 11:57 AM

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