WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13385

Jefferson County Admin's are not able to ADD EMPLOYEES getting a SERVER ERROR

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: High
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      UI
    • Bug Severity:
      Critical
    • Level:
      Admin
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Jefferson County
    • Issue Importance:
      Must Have

      Description

      Hello,
      The Jefferson County Admin's are not able to ADD EMPLOYEES in Production, when they enter the person and hit SAVE. They are receiving a SERVER ERROR.

      I tested this with a test person and was not able to duplicate the server error.

      The admin ID's that Jeff Co tried are "vadams" and "kisaacs".

      Thanks,
      Ryan

      Jennifer MitchellRobyn AdkisonJackie Sivigny

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          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Ryan Sapp ,

          For Add Employee screen, Effective date field, No rights are set in form builder->Page field configuration . PFA screenshot for same.
          So, when company admin tried to add employee, effective date was not getting passed and it was throwing error.
          Now , we have updated rights for effective date field from View only to Editable. Employee will be added successfully now.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Ryan Sapp , For Add Employee screen, Effective date field, No rights are set in form builder->Page field configuration . PFA screenshot for same. So, when company admin tried to add employee, effective date was not getting passed and it was throwing error. Now , we have updated rights for effective date field from View only to Editable. Employee will be added successfully now. Thanks, Swapnil P.

            People

            Assignee:
            Ryan.Sapp Ryan Sapp (Inactive)
            Reporter:
            Ryan.Sapp Ryan Sapp (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

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              Updated:
              Resolved:

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