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Type:
Bug
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Status: Rejected
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Priority:
High
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Resolution: System Behaviour
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Environment:Production
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Bug Type:UI
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Bug Severity:Critical
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Level:Admin
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Module:BenAdmin - EDS
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Reported by:Client
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Company:Jefferson County
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Issue Importance:Must Have
Hello,
The Jefferson County Admin's are not able to ADD EMPLOYEES in Production, when they enter the person and hit SAVE. They are receiving a SERVER ERROR.
I tested this with a test person and was not able to duplicate the server error.
The admin ID's that Jeff Co tried are "vadams" and "kisaacs".
Thanks,
Ryan
| Field | Original Value | New Value |
|---|---|---|
| Description |
Hello, The Jefferson County Admin's are not able to ADD EMPLOYEES in Production, when they enter the person and hit SAVE. They are recieving a SERVER ERROR. Thanks, Ryan [~Jennifer.Mitchell][~Robyn.Adkison][~jackie.sivigny] |
Hello, The Jefferson County Admin's are not able to ADD EMPLOYEES in Production, when they enter the person and hit SAVE. They are receiving a SERVER ERROR. Thanks, Ryan [~Jennifer.Mitchell][~Robyn.Adkison][~jackie.sivigny] |
| Description |
Hello, The Jefferson County Admin's are not able to ADD EMPLOYEES in Production, when they enter the person and hit SAVE. They are receiving a SERVER ERROR. Thanks, Ryan [~Jennifer.Mitchell][~Robyn.Adkison][~jackie.sivigny] |
Hello, The Jefferson County Admin's are not able to ADD EMPLOYEES in Production, when they enter the person and hit SAVE. They are receiving a SERVER ERROR. I tested this with a test person and was not able to duplicate the server error. Thanks, Ryan [~Jennifer.Mitchell][~Robyn.Adkison][~jackie.sivigny] |
| Description |
Hello, The Jefferson County Admin's are not able to ADD EMPLOYEES in Production, when they enter the person and hit SAVE. They are receiving a SERVER ERROR. I tested this with a test person and was not able to duplicate the server error. Thanks, Ryan [~Jennifer.Mitchell][~Robyn.Adkison][~jackie.sivigny] |
Hello, The Jefferson County Admin's are not able to ADD EMPLOYEES in Production, when they enter the person and hit SAVE. They are receiving a SERVER ERROR. I tested this with a test person and was not able to duplicate the server error. The admin ID's that Jeff Co tried are "vadams" and "kisaacs". Thanks, Ryan [~Jennifer.Mitchell][~Robyn.Adkison][~jackie.sivigny] |
| Module | Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) | Parent values: BenAdmin(10100)Level 1 values: EDS(10108) |
| Assignee | Satya [ ID10004 ] | Swapnil Pandhare [ swapnil.pandhare ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Attachment | JeffersonCounty_AddEmp_EffDate.png [ 73528 ] |
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- Time Spent:
- 3h
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Analysis , Customization and JIRA update.
| Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Ryan Sapp [ ryan.sapp ] |
| Resolution | System Behaviour [ 10100 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Remaining Estimate | 3h [ 10800 ] | |
| Original Estimate | 3h [ 10800 ] |
| Remaining Estimate | 3h [ 10800 ] | 0h [ 0 ] |
| Time Spent | 3h [ 10800 ] | |
| Worklog Id | 105183 [ 105183 ] |
| Root Cause | Intended Functionality [ 18446 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
2d 14h | 1 |
|
3m 5s | 1 |
Hi Ryan Sapp ,
For Add Employee screen, Effective date field, No rights are set in form builder->Page field configuration . PFA screenshot for same.
So, when company admin tried to add employee, effective date was not getting passed and it was throwing error.
Now , we have updated rights for effective date field from View only to Editable. Employee will be added successfully now.
Thanks,
Swapnil P.