Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-13385

Jefferson County Admin's are not able to ADD EMPLOYEES getting a SERVER ERROR

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: High
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      UI
    • Bug Severity:
      Critical
    • Level:
      Admin
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Jefferson County
    • Issue Importance:
      Must Have

      Description

      Hello,
      The Jefferson County Admin's are not able to ADD EMPLOYEES in Production, when they enter the person and hit SAVE. They are receiving a SERVER ERROR.

      I tested this with a test person and was not able to duplicate the server error.

      The admin ID's that Jeff Co tried are "vadams" and "kisaacs".

      Thanks,
      Ryan

      Jennifer MitchellRobyn AdkisonJackie Sivigny

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Swapnil Pandhare (Inactive) made transition -
          Open In Development
          2d 14h 1
          Swapnil Pandhare (Inactive) made transition -
          In Development Rejected
          3m 5s 1

            People

            Assignee:
            Ryan.Sapp Ryan Sapp (Inactive)
            Reporter:
            Ryan.Sapp Ryan Sapp (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 3h
                3h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 3h
                3h