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  1. WORKTERRA
  2. WT-13650

City of Bellingham (COB)- Admin Fee Plan Issues

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    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      COB
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Hi,

      This ticket is in relation to WT-11825.

      Per the client:

      I have begun the process of auditing the January Invoice for COB and have noticed a major issue with the Admin Fee plan. The Admin Fee plan is no longer automatically enrolling Employees who have waived their Medical plan, nor is it dropping the Admin Fee plan once a new hire elects a Medical plan. We need this looked at ASAP. So far there are 12 Employees who do not have the Admin Fee plan and should; and 2 Employees who have the Admin Fee plan and should not.

      Below is the list of 12 Employees that need to have the Admin fee plan (those not highlighted in Yellow have already been fixed by me)

      AUSTIN GINA
      BIANCULLI MICHAEL
      CHANG KIMBERLY
      COWLES CAANAN -corrected by BCC

      DUNKAILO SAMUEL-corrected by BCC

      HERSCHLIP DAVID-corrected by BCC

      HERSCHLIP ERIN-corrected by BCC

      KERSHNER LINDSAY-corrected by BCC

      KILMER DYLAN-corrected by BCC

      PALMER AMANDA-corrected by BCC

      RICHARD RONALD-corrected by BCC

      WEIL KIMBERLY-corrected by BCC

      Below is the list of the 2 Employees that need the Admin Fee Plan removed for January 2018
      CILINCEON STEFANIE
      JENSEN BETHANY

      I have verified STAGE and LIVE match the solution that previously worked from Development and both are having the same issue.

      Thank you,
      Kira Hamilton
      Debbie Kulling

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              Assignee:
              rohan.khandave Rohan J Khandave (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
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              Watchers:
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                Updated:
                Resolved:

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