WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13650

City of Bellingham (COB)- Admin Fee Plan Issues

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      COB
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Hi,

      This ticket is in relation to WT-11825.

      Per the client:

      I have begun the process of auditing the January Invoice for COB and have noticed a major issue with the Admin Fee plan. The Admin Fee plan is no longer automatically enrolling Employees who have waived their Medical plan, nor is it dropping the Admin Fee plan once a new hire elects a Medical plan. We need this looked at ASAP. So far there are 12 Employees who do not have the Admin Fee plan and should; and 2 Employees who have the Admin Fee plan and should not.

      Below is the list of 12 Employees that need to have the Admin fee plan (those not highlighted in Yellow have already been fixed by me)

      AUSTIN GINA
      BIANCULLI MICHAEL
      CHANG KIMBERLY
      COWLES CAANAN -corrected by BCC

      DUNKAILO SAMUEL-corrected by BCC

      HERSCHLIP DAVID-corrected by BCC

      HERSCHLIP ERIN-corrected by BCC

      KERSHNER LINDSAY-corrected by BCC

      KILMER DYLAN-corrected by BCC

      PALMER AMANDA-corrected by BCC

      RICHARD RONALD-corrected by BCC

      WEIL KIMBERLY-corrected by BCC

      Below is the list of the 2 Employees that need the Admin Fee Plan removed for January 2018
      CILINCEON STEFANIE
      JENSEN BETHANY

      I have verified STAGE and LIVE match the solution that previously worked from Development and both are having the same issue.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-8174 Retro Date scenario is not working for Enrollin micro field.

          • Medium - Has the potential to affect progress.
          • Open

            Activity

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            26 older comments
            Hide
            Permalink
            Kira.Hamilton Kira Hamilton (Inactive) added a comment -

            Hi Rohan J Khandave,

            Was this bug ever issued into a sprint? Was it resolved with the New UI release?

            Thank you,
            Kira Hamilton
            Debbie Kulling

            Show
            Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hi Rohan J Khandave , Was this bug ever issued into a sprint? Was it resolved with the New UI release? Thank you, Kira Hamilton Debbie Kulling
            Hide
            Permalink
            dkulling Debbie Kulling added a comment -

            Was a patch for this issue release with the new UI?

            Show
            dkulling Debbie Kulling added a comment - Was a patch for this issue release with the new UI?
            Hide
            Permalink
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Hello Debbie Kulling & Kira Hamilton,

            Abhay Patil mark this ticket as resolved.

            We checked this point on production COB HSPL copy & this issue is still exists on production.

            We need code changes to fix this issue.

            Also we scanned company for data issue and below two employees having problem. We are analyzing data of below employees.

            1. TAMMY FAHLSTROM
            2. LINDA PRICHARD

            Thanks,
            RohanK

            CC – Umesh Kadam . Jyoti Mayne , Satya , Prashant Samal

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Debbie Kulling & Kira Hamilton , Abhay Patil mark this ticket as resolved. We checked this point on production COB HSPL copy & this issue is still exists on production. We need code changes to fix this issue. Also we scanned company for data issue and below two employees having problem. We are analyzing data of below employees. TAMMY FAHLSTROM LINDA PRICHARD Thanks, RohanK CC – Umesh Kadam . Jyoti Mayne , Satya , Prashant Samal
            Hide
            Permalink
            satyap Satya added a comment -

            Hi Rohan J Khandave Kira Hamilton Debbie Kulling -

            Moved this ticket from WT-12469 to WB-1368, so that it can be planned with development.

             

            Regards,

            Satya Prakash

             

            Cc: Monika Demla Prashant Samal

             

            Show
            satyap Satya added a comment - Hi  Rohan J Khandave Kira Hamilton Debbie Kulling - Moved this ticket from WT-12469 to WB-1368 , so that it can be planned with development.   Regards, Satya Prakash   Cc: Monika Demla Prashant Samal  
            Hide
            Permalink
            satyap Satya added a comment -

            There already exists a ticke WB-260 for bug related to this ticket, hence moved back to WT - support activity.

             

            Regards,

            Satya Prakash

            Show
            satyap Satya added a comment - There already exists a ticke WB-260 for bug related to this ticket, hence moved back to WT - support activity.   Regards, Satya Prakash

              People

              Assignee:
              rohan.khandave Rohan J Khandave (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

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                Updated:
                Resolved:

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