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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Data Correction
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Environment:Production
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Reported by:Client
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Company:COB
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Module:BenAdmin - Enrollment
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Severity:Simple
Hi,
This ticket is in relation to WT-11825.
Per the client:
I have begun the process of auditing the January Invoice for COB and have noticed a major issue with the Admin Fee plan. The Admin Fee plan is no longer automatically enrolling Employees who have waived their Medical plan, nor is it dropping the Admin Fee plan once a new hire elects a Medical plan. We need this looked at ASAP. So far there are 12 Employees who do not have the Admin Fee plan and should; and 2 Employees who have the Admin Fee plan and should not.
Below is the list of 12 Employees that need to have the Admin fee plan (those not highlighted in Yellow have already been fixed by me)
AUSTIN GINA
BIANCULLI MICHAEL
CHANG KIMBERLY
COWLES CAANAN -corrected by BCC
DUNKAILO SAMUEL-corrected by BCC
HERSCHLIP DAVID-corrected by BCC
HERSCHLIP ERIN-corrected by BCC
KERSHNER LINDSAY-corrected by BCC
KILMER DYLAN-corrected by BCC
PALMER AMANDA-corrected by BCC
RICHARD RONALD-corrected by BCC
WEIL KIMBERLY-corrected by BCC
Below is the list of the 2 Employees that need the Admin Fee Plan removed for January 2018
CILINCEON STEFANIE
JENSEN BETHANY
I have verified STAGE and LIVE match the solution that previously worked from Development and both are having the same issue.
Thank you,
Kira Hamilton
Debbie Kulling
- relates to
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WT-8174 Retro Date scenario is not working for Enrollin micro field.
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- Open
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Field | Original Value | New Value |
---|---|---|
Assignee | Satya [ ID10004 ] | Rohit Shete [ rohit.shete ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Assignee | Rohit Shete [ rohit.shete ] | Kira Hamilton [ kira.hamilton ] |
Remaining Estimate | 0h [ 0 ] | |
Time Spent | 1.5h [ 5400 ] | |
Worklog Id | 94140 [ 94140 ] |
Developer | Prasanna Karlekar [ prasanna ] | |
Original Estimate | 0h [ 0 ] |
Assignee | Kira Hamilton [ kira.hamilton ] | Amruta Lohiya [ amruta.baheti ] |
Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
Assignee | Amruta Lohiya [ amruta.baheti ] | Rohit Shete [ rohit.shete ] |
Developer | Prasanna Karlekar [ prasanna ] | Rohit Shete [ rohit.shete ] |
Assignee | Rohit Shete [ rohit.shete ] | Kira Hamilton [ kira.hamilton ] |
Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Assignee | Kira Hamilton [ kira.hamilton ] | Umesh Kadam [ umesh.kadam ] |
Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
Time Spent | 1.5h [ 5400 ] | 3h [ 10800 ] |
Worklog Id | 95481 [ 95481 ] |
Time Spent | 3h [ 10800 ] | 3.5h [ 12600 ] |
Worklog Id | 95481 [ 95481 ] |
Time Spent | 3.5h [ 12600 ] | 4.25h [ 15300 ] |
Worklog Id | 96494 [ 96494 ] |
Time Spent | 4.25h [ 15300 ] | 7.75h [ 27900 ] |
Worklog Id | 96989 [ 96989 ] |
Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) |
Developer | Rohit Shete [ rohit.shete ] |
Link | This issue relates to WT-13399 [ WT-13399 ] |
Link | This issue is caused by WT-13399 [ WT-13399 ] |
Assignee | Umesh Kadam [ umesh.kadam ] | Kira Hamilton [ kira.hamilton ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Resolved [ 5 ] |
Link | This issue relates to WT-13399 [ WT-13399 ] |
Assignee | Kira Hamilton [ kira.hamilton ] | Satya [ ID10004 ] |
Resolution | Done [ 10000 ] | |
Status | Resolved [ 5 ] | Reopen [ 4 ] |
Assignee | Satya [ ID10004 ] | Rohan J Khandave [ rohan.khandave ] |
Assignee | Rohan J Khandave [ rohan.khandave ] | Satya [ ID10004 ] |
Status | Reopen [ 4 ] | In Progress [ 3 ] |
Categories | Parent values: Enrollment(18482)Level 1 values: Rates(18493) | |
Issue Type | Support Activity [ 10301 ] | Bug [ 1 ] |
Key |
|
|
Project | WORKTERRA [ 10000 ] | Workterra BenAdmin [ 11501 ] |
Status | In Progress [ 3 ] | In Development [ 10007 ] |
Support Task Type | Data Correction [ 11203 ] | |
Workflow | WT_Support [ 59066 ] | 0604 Issues Management Workflow [ 72293 ] |
Assignee | Satya [ ID10004 ] | Rohan J Khandave [ rohan.khandave ] |
Status | In Development [ 10007 ] | In Analysis [ 10008 ] |
Categories | Parent values: Enrollment(18482)Level 1 values: Rates(18493) | |
Issue Type | Bug [ 1 ] | Support Activity [ 10301 ] |
Key |
|
|
Project | Workterra BenAdmin [ 11501 ] | WORKTERRA [ 10000 ] |
Status | In Analysis [ 10008 ] | In Progress [ 3 ] |
Support Task Type | Data Correction [ 11203 ] | |
Workflow | 0604 Issues Management Workflow [ 72293 ] | WT_Support [ 72294 ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Resolved [ 5 ] |
Time Spent | 7.75h [ 27900 ] | 8.45h [ 30420 ] |
Worklog Id | 119035 [ 119035 ] |
Status | Resolved [ 5 ] | Closed [ 6 ] |