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  1. WORKTERRA
  2. WT-13650

City of Bellingham (COB)- Admin Fee Plan Issues

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      COB
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Hi,

      This ticket is in relation to WT-11825.

      Per the client:

      I have begun the process of auditing the January Invoice for COB and have noticed a major issue with the Admin Fee plan. The Admin Fee plan is no longer automatically enrolling Employees who have waived their Medical plan, nor is it dropping the Admin Fee plan once a new hire elects a Medical plan. We need this looked at ASAP. So far there are 12 Employees who do not have the Admin Fee plan and should; and 2 Employees who have the Admin Fee plan and should not.

      Below is the list of 12 Employees that need to have the Admin fee plan (those not highlighted in Yellow have already been fixed by me)

      AUSTIN GINA
      BIANCULLI MICHAEL
      CHANG KIMBERLY
      COWLES CAANAN -corrected by BCC

      DUNKAILO SAMUEL-corrected by BCC

      HERSCHLIP DAVID-corrected by BCC

      HERSCHLIP ERIN-corrected by BCC

      KERSHNER LINDSAY-corrected by BCC

      KILMER DYLAN-corrected by BCC

      PALMER AMANDA-corrected by BCC

      RICHARD RONALD-corrected by BCC

      WEIL KIMBERLY-corrected by BCC

      Below is the list of the 2 Employees that need the Admin Fee Plan removed for January 2018
      CILINCEON STEFANIE
      JENSEN BETHANY

      I have verified STAGE and LIVE match the solution that previously worked from Development and both are having the same issue.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Issue Links

            Activity

            Kira.Hamilton Kira Hamilton (Inactive) created issue -
            rohit.shete Rohit Shete (Inactive) made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Rohit Shete [ rohit.shete ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Assignee Rohit Shete [ rohit.shete ] Kira Hamilton [ kira.hamilton ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 1.5h [ 5400 ]
            Worklog Id 94140 [ 94140 ]
            Kira.Hamilton Kira Hamilton (Inactive) made changes -
            Developer Prasanna Karlekar [ prasanna ]
            Original Estimate 0h [ 0 ]
            satyap Satya made changes -
            Assignee Kira Hamilton [ kira.hamilton ] Amruta Lohiya [ amruta.baheti ]
            satyap Satya made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            amruta.lohiya Amruta Lohiya made changes -
            Assignee Amruta Lohiya [ amruta.baheti ] Rohit Shete [ rohit.shete ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Developer Prasanna Karlekar [ prasanna ] Rohit Shete [ rohit.shete ]
            amruta.lohiya Amruta Lohiya made changes -
            Assignee Rohit Shete [ rohit.shete ] Kira Hamilton [ kira.hamilton ]
            amruta.lohiya Amruta Lohiya made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            amruta.lohiya Amruta Lohiya made changes -
            Assignee Kira Hamilton [ kira.hamilton ] Umesh Kadam [ umesh.kadam ]
            amruta.lohiya Amruta Lohiya made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Time Spent 1.5h [ 5400 ] 3h [ 10800 ]
            Worklog Id 95481 [ 95481 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Time Spent 3h [ 10800 ] 3.5h [ 12600 ]
            Worklog Id 95481 [ 95481 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue relates to WT-8174 [ WT-8174 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 3.5h [ 12600 ] 4.25h [ 15300 ]
            Worklog Id 96494 [ 96494 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Time Spent 4.25h [ 15300 ] 7.75h [ 27900 ]
            Worklog Id 96989 [ 96989 ]
            jyoti.mayne Jyoti Mayne made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Developer Rohit Shete [ rohit.shete ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Link This issue relates to WT-13399 [ WT-13399 ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Link This issue is caused by WT-13399 [ WT-13399 ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Assignee Umesh Kadam [ umesh.kadam ] Kira Hamilton [ kira.hamilton ]
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Link This issue relates to WT-13399 [ WT-13399 ]
            dkulling Debbie Kulling made changes -
            Assignee Kira Hamilton [ kira.hamilton ] Satya [ ID10004 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Resolved [ 5 ] Reopen [ 4 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Assignee Satya [ ID10004 ] Rohan J Khandave [ rohan.khandave ]
            satyap Satya made changes -
            Assignee Rohan J Khandave [ rohan.khandave ] Satya [ ID10004 ]
            Status Reopen [ 4 ] In Progress [ 3 ]
            satyap Satya made changes -
            Categories Parent values: Enrollment(18482)Level 1 values: Rates(18493)
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Key WT-12469 WB-1368
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Status In Progress [ 3 ] In Development [ 10007 ]
            Support Task Type Data Correction [ 11203 ]
            Workflow WT_Support [ 59066 ] 0604 Issues Management Workflow [ 72293 ]
            satyap Satya made changes -
            Assignee Satya [ ID10004 ] Rohan J Khandave [ rohan.khandave ]
            satyap Satya made changes -
            Status In Development [ 10007 ] In Analysis [ 10008 ]
            satyap Satya made changes -
            Categories Parent values: Enrollment(18482)Level 1 values: Rates(18493)
            Issue Type Bug [ 1 ] Support Activity [ 10301 ]
            Key WB-1368 WT-13650
            Project Workterra BenAdmin [ 11501 ] WORKTERRA [ 10000 ]
            Status In Analysis [ 10008 ] In Progress [ 3 ]
            Support Task Type Data Correction [ 11203 ]
            Workflow 0604 Issues Management Workflow [ 72293 ] WT_Support [ 72294 ]
            satyap Satya made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Time Spent 7.75h [ 27900 ] 8.45h [ 30420 ]
            Worklog Id 119035 [ 119035 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]

              People

              Assignee:
              rohan.khandave Rohan J Khandave (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Remaining:
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                  Time Spent - 8.45h
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