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  1. WORKTERRA
  2. WT-1941

Not able to delete all employees through SA Utility

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Low
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Module:
      BenAdmin - Customization
    • Reported by:
      Support
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Can Wait

      Description

      Not able to delete all employee on Wheaton Franciscan Healthcare company on stage.

      Client has also reported the same error yesterday.

      We are trying to delete all employees except "Test" (first or last name).

        Attachments

        1. 1941.txt
          0.4 kB
        2. LB_Server_SA.jpg
          LB_Server_SA.jpg
          182 kB
        3. screenshot-1.png
          screenshot-1.png
          116 kB
        4. WT-1941.png
          WT-1941.png
          67 kB
        5. WT-1941(2).png
          WT-1941(2).png
          73 kB

          Issue Links

            Activity

            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Hi Avnish / Khandu,

            I am getting attached error while searching the employee on SA utility for Wheaton Company. So, unable to check the deletion issue.

            Can you please look into the same.

            Thanks,
            Priya

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Hi Avnish / Khandu, I am getting attached error while searching the employee on SA utility for Wheaton Company. So, unable to check the deletion issue. Can you please look into the same. Thanks, Priya
            Hide
            shailendra.honrao Shailendra Honrao (Inactive) added a comment -

            Hi Priya Dhamande,

            I tried exact same scenario on LB as mentioned and deleted single as well as multiple
            records with different employee status like Terminated,Active.

            In both of the cases, all records get deleted successfully.No any server error occurs.

            Please see below screenshots.

            Thanks & regards,
            Shailendra Honrao

            cc:Jyoti Mayne

            Show
            shailendra.honrao Shailendra Honrao (Inactive) added a comment - Hi Priya Dhamande , I tried exact same scenario on LB as mentioned and deleted single as well as multiple records with different employee status like Terminated,Active. In both of the cases, all records get deleted successfully.No any server error occurs. Please see below screenshots. Thanks & regards, Shailendra Honrao cc: Jyoti Mayne
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: LB
            Company: Wheation Fransion Healthcare
            SA Utility

            Amount of employees deleted were 8350

            The issue of getting server error while deleting large amount of employees is resolved on LB.

            This is verified and screem capture for the same is attached with jira.

            So, moving jira on Stage.

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: LB Company: Wheation Fransion Healthcare SA Utility Amount of employees deleted were 8350 The issue of getting server error while deleting large amount of employees is resolved on LB. This is verified and screem capture for the same is attached with jira. So, moving jira on Stage.
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: Stage
            Company: Wheation Fransion Healthcare for hspl
            Login: Partner
            SA Utility

            Scenario:
            1. tested for 2 employees
            2. tested for 4000+ employees

            For both cases employees got deleted without any error. So, moving jira on production.

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Stage Company: Wheation Fransion Healthcare for hspl Login: Partner SA Utility Scenario: 1. tested for 2 employees 2. tested for 4000+ employees For both cases employees got deleted without any error. So, moving jira on production.
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Amit Thorve,

            This issue has been fixed and deployed on Production. Let me know in case you have any issue in this.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Amit Thorve , This issue has been fixed and deployed on Production. Let me know in case you have any issue in this. Thanks, Hrishikesh.

              People

              Assignee:
              amitthorve Amit Thorve (Inactive)
              Reporter:
              amitthorve Amit Thorve (Inactive)
              Account Executive:
              Amit Thorve (Inactive)
              Developer:
              Nitish Wadnere (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              9 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 42h
                  42h
                  Remaining:
                  Time Spent - 34.5h Remaining Estimate - 7.5h
                  7.5h
                  Logged:
                  Time Spent - 34.5h Remaining Estimate - 7.5h
                  34.5h