WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-2549

Not able to create new admin user

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Environment:
      Stage
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Not able to create new admin user.

      No default admin policy value is displaying for admin user.

      Steps:-
      1.Go to any company using partner login
      2. Click Admin user link
      3. Click Add New and see "Select User Access Policy" field having no value in dropdown

      Expected:- Default Company Administrator Policy value must display under this dropdown and after selection new admin user should get created

      This is for all stage company, so it must fixed before it gets reported by client.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-2744 Alecto - User Rights

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            satyap Satya added a comment -

            Hi Swapnil,

            Can you please get this issue checked on priority today?

            Thanks & Regards,
            Satya Prakash

            Show
            satyap Satya added a comment - Hi Swapnil, Can you please get this issue checked on priority today? Thanks & Regards, Satya Prakash
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            I am working on it.As it it taking time to debug the code.

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - I am working on it.As it it taking time to debug the code.
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            As discussed with satya,
            This is issue while Cloning the company.Now I have handled this scenario.Please check while cloning the company single/multiple,Default company admin administrator policy should get applied.

            After cloning the company ,create admin user where you can the default policy.

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - As discussed with satya, This is issue while Cloning the company.Now I have handled this scenario.Please check while cloning the company single/multiple,Default company admin administrator policy should get applied. After cloning the company ,create admin user where you can the default policy.
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            *affected file:\App\BusinessLogic\Company\Company.vb*

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - *affected file:\App\BusinessLogic\Company\Company.vb*
            Hide
            Permalink
            rakeshr Rakesh Roy (Inactive) added a comment -

            Sheetal Bodhale Provide 3C's please.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Sheetal Bodhale Provide 3C's please.
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Please find below 3C's of the issue,

            *Concern:Not able to create new admin user

            Cause: This is issue while Cloning the company.There is no implementation to assign Default company administrator policy while cloning the company.So user is not able to create new admin user as no user access policy in drop down.

            Correction: Now we have handled the condition to display Default company administrator policy while cloning the company.So that user can select default user access policy while creating new admin user .
            *

            Thanks,
            Sheetal Bodhale

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Please find below 3C's of the issue, *Concern:Not able to create new admin user Cause: This is issue while Cloning the company.There is no implementation to assign Default company administrator policy while cloning the company.So user is not able to create new admin user as no user access policy in drop down. Correction: Now we have handled the condition to display Default company administrator policy while cloning the company.So that user can select default user access policy while creating new admin user . * Thanks, Sheetal Bodhale
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment -

            kindly check on lb

            Show
            deepalit Deepali Tidke (Inactive) added a comment - kindly check on lb
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment -

            cloned a company from partner login >> created new admin >> default admin policy can be seen on lb.

            Show
            deepalit Deepali Tidke (Inactive) added a comment - cloned a company from partner login >> created new admin >> default admin policy can be seen on lb.
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment -
            • Also checked for already existing CA >> default policy should come
            • check for CA having other policy >> remove that >> default policy should come
            Show
            deepalit Deepali Tidke (Inactive) added a comment - Also checked for already existing CA >> default policy should come check for CA having other policy >> remove that >> default policy should come
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment -

            checked on stage >> working fine

            Show
            deepalit Deepali Tidke (Inactive) added a comment - checked on stage >> working fine
            Hide
            Permalink
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Server error while cloning a company on production, hence reassigning back to development team.

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Server error while cloning a company on production, hence reassigning back to development team.
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Kunal Kedari
            please attach error log.

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Kunal Kedari please attach error log.
            Hide
            Permalink
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Hi Sheetal Bodhale,

            Below is the error log:

            ErrorID : 0
            ErrorSource : ControllerAppTier.Clone->WORKTERRAControllerAppTier.Clone->Company.Clone->Company.CloneCompany->Company.CloneCompany
            ErrorMessage: Database 'AlectoHealthcare_12169' does not exist. Make sure that the name is entered correctly.
            BACKUP DATABASE is terminating abnormally.

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Sheetal Bodhale , Below is the error log: ErrorID : 0 ErrorSource : ControllerAppTier.Clone->WORKTERRAControllerAppTier.Clone->Company.Clone->Company.CloneCompany->Company.CloneCompany ErrorMessage: Database 'AlectoHealthcare_12169' does not exist. Make sure that the name is entered correctly. BACKUP DATABASE is terminating abnormally.
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Hi Kunal Kedari,

            As discussed with Satya, We can not clone and add company on production.
            As it is working on stage so please close the ticket.

            Thanks,
            Sheetal Bodhale.

            cc:Swapnil Pandhare,Deepali Tidke

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Hi Kunal Kedari , As discussed with Satya , We can not clone and add company on production. As it is working on stage so please close the ticket. Thanks, Sheetal Bodhale. cc: Swapnil Pandhare , Deepali Tidke
            Hide
            Permalink
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            As per Dev comment we can not clone and add company on production, hence verified this fix by creating new admin on a existing company and checking whether default policy get assigned to him. It is working as expected, hence closing the issue.

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - As per Dev comment we can not clone and add company on production, hence verified this fix by creating new admin on a existing company and checking whether default policy get assigned to him. It is working as expected, hence closing the issue.

              People

              Assignee:
              kunal.kedari Kunal Kedari (Inactive)
              Reporter:
              rakeshr Rakesh Roy (Inactive)
              Developer:
              Sheetal Bodhale (Inactive)
              QA:
              Rakesh Roy (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: