Hi Swapnil,

Can you please get this issue checked on priority today?

Thanks & Regards,
Satya Prakash

I am working on it.As it it taking time to debug the code.

As discussed with satya,
This is issue while Cloning the company.Now I have handled this scenario.Please check while cloning the company single/multiple,Default company admin administrator policy should get applied.

After cloning the company ,create admin user where you can the default policy.

*affected file:\App\BusinessLogic\Company\Company.vb*

Sheetal Bodhale Provide 3C's please.

Please find below 3C's of the issue,

*Concern:Not able to create new admin user

Cause: This is issue while Cloning the company.There is no implementation to assign Default company administrator policy while cloning the company.So user is not able to create new admin user as no user access policy in drop down.

Correction: Now we have handled the condition to display Default company administrator policy while cloning the company.So that user can select default user access policy while creating new admin user .
*

Thanks,
Sheetal Bodhale

kindly check on lb

cloned a company from partner login >> created new admin >> default admin policy can be seen on lb.

• Also checked for already existing CA >> default policy should come
• check for CA having other policy >> remove that >> default policy should come

checked on stage >> working fine

Server error while cloning a company on production, hence reassigning back to development team.

Kunal Kedari
please attach error log.

Hi Sheetal Bodhale,

Below is the error log:

ErrorID : 0
ErrorSource : ControllerAppTier.Clone->WORKTERRAControllerAppTier.Clone->Company.Clone->Company.CloneCompany->Company.CloneCompany
ErrorMessage: Database 'AlectoHealthcare_12169' does not exist. Make sure that the name is entered correctly.
BACKUP DATABASE is terminating abnormally.

Hi Kunal Kedari,

As discussed with Satya, We can not clone and add company on production.
As it is working on stage so please close the ticket.

Thanks,
Sheetal Bodhale.

cc:Swapnil Pandhare,Deepali Tidke

As per Dev comment we can not clone and add company on production, hence verified this fix by creating new admin on a existing company and checking whether default policy get assigned to him. It is working as expected, hence closing the issue.