The multi year stuff and multiple life event processing needs to be redesigned.

Basically, if you are a new hire that is hired in June (with a benefit effective date of 8.1.16) and your company’s plan year starts in August, your window is open for you to enroll now. Any plans that are in effect in June 2016 you would see. Any new plans with a start date of 8.1.16, you are not seeing (i.e. FSA, DCA and any new plans for the benefit year). This is happening throughout the year depending on the plan year start dates.

This is an issue that UHC has brought up but I would think this is an issue across the board on all of our clients.