WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-3459

LHP - Enrollment Server Error

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Issue Importance:
      Must Have

      Description

      EE Nicholas Dybvig is getting the server error when he tries to waive Voluntary AD&D while processing a qualifying event.

      Please see EE original note below:

      I am attempting to perform a change of life event on WorkTerra but it keeps erroring out when waiving the Voluntary AD&D. I don’t even have the continue button so I cannot complete my request. Any ideas to get this resolved?

        Attachments

        1. 3459_01.jpg
          3459_01.jpg
          209 kB
        2. FW WorkTerra Issue.msg
          182 kB
        3. Madeline Perez.docx
          57 kB

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-3372 After waiving benefit type error is coming

          • Critical - This problem will block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            arlettejohnson Arlette Johnson (Inactive) created issue -
            amitg Amit Gude (Inactive) made changes -
            Field Original Value New Value
            Assignee Vijay Siddha [ vijays ] Amit Gude [ amitg ]
            amitg Amit Gude (Inactive) made changes -
            Attachment 3459_01.jpg [ 21575 ]
            amitg Amit Gude (Inactive) made changes -
            Assignee Amit Gude [ amitg ] Satya [ ID10004 ]
            arlettejohnson Arlette Johnson (Inactive) made changes -
            Attachment Madeline Perez.docx [ 21641 ]
            satyap Satya made changes -
            Assignee Satya [ ID10004 ] Avnish Yadav [ avnish.yadav ]
            Dev Due Date 11/Jul/2016
            Issue Importance Must Have [ 11800 ]
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Link This issue relates to WT-3372 [ WT-3372 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Assignee Avnish Yadav [ avnish.yadav ] Deepali Tidke [ deepalit ]
            deepalit Deepali Tidke (Inactive) made changes -
            Assignee Deepali Tidke [ deepalit ] Meghana Kulkarni [ meghana.kulkarni ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Assignee Meghana Kulkarni [ meghana.kulkarni ] Arlette Johnson [ arlettejohnson ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]

              People

              Assignee:
              arlettejohnson Arlette Johnson (Inactive)
              Reporter:
              arlettejohnson Arlette Johnson (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date: