-
Type:
Bug
-
Status:
Closed
-
Priority:
High
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
Component/s:
None
-
-
-
Module:
BenAdmin
- Report
-
-
Item State:
Production Complete
- Closed
-
Issue Importance:
Must Have
Steps;-
1] Search and select For QA LB Austin Ind company on LB.
2] Click on Benadmin tile.
3] Click on Add/ Change / Term report from Reports menu from left menu.
4] Keep any customization for a report n click on preview button.
Actual Result:-
Server Error is being displayed.
Expected Result:-
Server Error should not be displayed and instead all the requested data should be displayed on ACT report
Please find the below error log:-
ErrorID : 0
ErrorSource : ControllerAppTier.SaveAndGetData->BenAdminControllerAppTier.SaveAndGetData->StaticReports.SaveAndGetData->AddChangeTermReport.Save->AddChangeTermReport.CreateDataForAddChangeTermReport->AddChangeTermReport.UpdateDatabase
ErrorMessage: Cannot bulk load because the file "\\10.0.2.160\WORKterra\Reports\BulkInsert_qvwli3zhiqxtqpblknkeafbr.txt" could not be opened. Operating system error code 1326(Logon failure: unknown user name or bad password.).
Please assign this ticket to me once resolved.
- blocks
-
ST-208
Query Performance - OES_SP_UpdateAddChangeTermDetails
-
-
Closed
{"report":{"apdex":1,"isInitial":true,"journeyId":"9b4477ca-68bb-4094-b54b-433d232d5fe9","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":613.3999999761581,"redirectCount":0,"resourceLoadedEnd":561.3999999761581,"resourceLoadedStart":107,"resourceTiming":[{"duration":66.30000001192093,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":107,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":107,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":173.30000001192093,"responseStart":0,"secureConnectionStart":0},{"duration":66.30000001192093,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":107.30000001192093,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":107.30000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":173.60000002384186,"responseStart":0,"secureConnectionStart":0},{"duration":66.30000001192093,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":107.39999997615814,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":107.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":173.69999998807907,"responseStart":0,"secureConnectionStart":0},{"duration":66.19999998807907,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":107.60000002384186,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":107.60000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":173.80000001192093,"responseStart":0,"secureConnectionStart":0},{"duration":66,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":107.80000001192093,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":107.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":173.80000001192093,"responseStart":0,"secureConnectionStart":0},{"duration":75.5,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":108,"connectEnd":108,"connectStart":108,"domainLookupEnd":108,"domainLookupStart":108,"fetchStart":108,"redirectEnd":0,"redirectStart":0,"requestStart":108,"responseEnd":183.5,"responseStart":183.5,"secureConnectionStart":108},{"duration":96.69999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":108.19999998807907,"connectEnd":108.19999998807907,"connectStart":108.19999998807907,"domainLookupEnd":108.19999998807907,"domainLookupStart":108.19999998807907,"fetchStart":108.19999998807907,"redirectEnd":0,"redirectStart":0,"requestStart":108.19999998807907,"responseEnd":204.89999997615814,"responseStart":204.89999997615814,"secureConnectionStart":108.19999998807907},{"duration":99.5,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":108.39999997615814,"connectEnd":108.39999997615814,"connectStart":108.39999997615814,"domainLookupEnd":108.39999997615814,"domainLookupStart":108.39999997615814,"fetchStart":108.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":108.39999997615814,"responseEnd":207.89999997615814,"responseStart":207.89999997615814,"secureConnectionStart":108.39999997615814},{"duration":99.79999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":108.60000002384186,"connectEnd":108.60000002384186,"connectStart":108.60000002384186,"domainLookupEnd":108.60000002384186,"domainLookupStart":108.60000002384186,"fetchStart":108.60000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":108.60000002384186,"responseEnd":208.39999997615814,"responseStart":208.39999997615814,"secureConnectionStart":108.60000002384186},{"duration":99.89999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":108.80000001192093,"connectEnd":108.80000001192093,"connectStart":108.80000001192093,"domainLookupEnd":108.80000001192093,"domainLookupStart":108.80000001192093,"fetchStart":108.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":108.80000001192093,"responseEnd":208.69999998807907,"responseStart":208.69999998807907,"secureConnectionStart":108.80000001192093},{"duration":100.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":108.89999997615814,"connectEnd":108.89999997615814,"connectStart":108.89999997615814,"domainLookupEnd":108.89999997615814,"domainLookupStart":108.89999997615814,"fetchStart":108.89999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":108.89999997615814,"responseEnd":209.10000002384186,"responseStart":209.10000002384186,"secureConnectionStart":108.89999997615814},{"duration":100.39999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":109.10000002384186,"connectEnd":109.10000002384186,"connectStart":109.10000002384186,"domainLookupEnd":109.10000002384186,"domainLookupStart":109.10000002384186,"fetchStart":109.10000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":109.10000002384186,"responseEnd":209.5,"responseStart":209.39999997615814,"secureConnectionStart":109.10000002384186},{"duration":100.59999996423721,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":109.30000001192093,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":109.30000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":209.89999997615814,"responseStart":0,"secureConnectionStart":0},{"duration":100.40000003576279,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/a664c2c06e52d83566c477b9899c262e/shortcuts.js?context=issuenavigation&context=issueaction","startTime":109.39999997615814,"connectEnd":109.39999997615814,"connectStart":109.39999997615814,"domainLookupEnd":109.39999997615814,"domainLookupStart":109.39999997615814,"fetchStart":109.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":109.39999997615814,"responseEnd":209.80000001192093,"responseStart":209.80000001192093,"secureConnectionStart":109.39999997615814},{"duration":100.69999998807907,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":109.60000002384186,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":109.60000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":210.30000001192093,"responseStart":0,"secureConnectionStart":0},{"duration":100.59999996423721,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":109.80000001192093,"connectEnd":109.80000001192093,"connectStart":109.80000001192093,"domainLookupEnd":109.80000001192093,"domainLookupStart":109.80000001192093,"fetchStart":109.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":109.80000001192093,"responseEnd":210.39999997615814,"responseStart":210.39999997615814,"secureConnectionStart":109.80000001192093},{"duration":449.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":110.80000001192093,"connectEnd":110.80000001192093,"connectStart":110.80000001192093,"domainLookupEnd":110.80000001192093,"domainLookupStart":110.80000001192093,"fetchStart":110.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":110.80000001192093,"responseEnd":560.3000000119209,"responseStart":560.3000000119209,"secureConnectionStart":110.80000001192093},{"duration":450.39999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":111,"connectEnd":111,"connectStart":111,"domainLookupEnd":111,"domainLookupStart":111,"fetchStart":111,"redirectEnd":0,"redirectStart":0,"requestStart":111,"responseEnd":561.3999999761581,"responseStart":561.3999999761581,"secureConnectionStart":111},{"duration":185,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":374.80000001192093,"connectEnd":374.80000001192093,"connectStart":374.80000001192093,"domainLookupEnd":374.80000001192093,"domainLookupStart":374.80000001192093,"fetchStart":374.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":374.80000001192093,"responseEnd":559.8000000119209,"responseStart":559.8000000119209,"secureConnectionStart":374.80000001192093}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":4,"responseStart":101,"responseEnd":102,"domLoading":105,"domInteractive":684,"domContentLoadedEventStart":684,"domContentLoadedEventEnd":728,"domComplete":1078,"loadEventStart":1078,"loadEventEnd":1080,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"4845cc8e37736f","effectiveType":"4g","downlink":9,"rtt":0,"serverDuration":63,"dbReadsTimeInMs":13,"dbConnsTimeInMs":16,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Indraprakash Tiwari (Inactive)
added a comment - Changed server manager permission to resolve above issue.
This appeared to be login issue at Database level and Indra would be helping to fix it.
Vijay Siddha please advise to whom should assign this ticket..