Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-3547

ACT report throwing server error on Preview button on LB on For QA LB Austin Ind company.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      QA
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Steps;-
      1] Search and select For QA LB Austin Ind company on LB.
      2] Click on Benadmin tile.
      3] Click on Add/ Change / Term report from Reports menu from left menu.
      4] Keep any customization for a report n click on preview button.

      Actual Result:-
      Server Error is being displayed.

      Expected Result:-
      Server Error should not be displayed and instead all the requested data should be displayed on ACT report

      Please find the below error log:-

      ErrorID : 0
      ErrorSource : ControllerAppTier.SaveAndGetData->BenAdminControllerAppTier.SaveAndGetData->StaticReports.SaveAndGetData->AddChangeTermReport.Save->AddChangeTermReport.CreateDataForAddChangeTermReport->AddChangeTermReport.UpdateDatabase
      ErrorMessage: Cannot bulk load because the file "\\10.0.2.160\WORKterra\Reports\BulkInsert_qvwli3zhiqxtqpblknkeafbr.txt" could not be opened. Operating system error code 1326(Logon failure: unknown user name or bad password.).

      Please assign this ticket to me once resolved.

        Attachments

        1. Excel_Pass.png
          Excel_Pass.png
          241 kB
        2. Pass.png
          Pass.png
          247 kB
        3. Pass 2.png
          Pass 2.png
          251 kB

          Issue Links

            Activity

            venkatesh.pujari Venkatesh Pujari (Inactive) created issue -
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Field Original Value New Value
            Link This issue blocks ST-208 [ ST-208 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Issue Importance Must Have [ 11800 ]
            amnesh.goel Amnesh Goel (Inactive) made changes -
            Code Review Date 11/Aug/2016
            Code Reviewed By Amnesh Goel [ 11902 ]
            Dev Due Date 12/Aug/2016
            Dev Estimates 10
            Developer Aditya Vishwakarma [ aditya.vishwakarma ]
            Environment LB [ 10800 ]
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Assignee Amnesh Goel [ amnesh.goel ] Aditya Vishwakarma [ aditya.vishwakarma ]
            Hide
            amnesh.goel Amnesh Goel (Inactive) added a comment -

            This appeared to be login issue at Database level and Indra would be helping to fix it.

            Vijay Siddha please advise to whom should assign this ticket..

            Show
            amnesh.goel Amnesh Goel (Inactive) added a comment - This appeared to be login issue at Database level and Indra would be helping to fix it. Vijay Siddha please advise to whom should assign this ticket..
            Hide
            indraprakash Indraprakash Tiwari (Inactive) added a comment -

            Changed server manager permission to resolve above issue.

            Show
            indraprakash Indraprakash Tiwari (Inactive) added a comment - Changed server manager permission to resolve above issue.
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Assignee Aditya Vishwakarma [ aditya.vishwakarma ] Venkatesh Pujari [ venkatesh.pujari ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Attachment Pass.png [ 25532 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Attachment Pass 2.png [ 25533 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Working fine--Refer Attached image

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Working fine--Refer Attached image
            rakeshr Rakesh Roy (Inactive) made changes -
            Attachment Excel_Pass.png [ 25534 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Resolution Unresolved [ 10200 ]
            Status Production Testing [ 10202 ] Reopen in Production [ 10027 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Reopen in Production [ 10027 ] In Development [ 10007 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Resolution Unresolved [ 10200 ] Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            satyap Satya made changes -
            Environment_New LB [ 18444 ]
            Transition Time In Source Status Execution Times
            Rakesh Roy (Inactive) made transition -
            Open In Development
            46d 19h 53m 1
            Rakesh Roy (Inactive) made transition -
            In Production Testing Reopen in Production
            1s 1
            Rakesh Roy (Inactive) made transition -
            Reopen in Production In Development
            2s 1
            Rakesh Roy (Inactive) made transition -
            In Development In LB Testing
            4s 2
            Rakesh Roy (Inactive) made transition -
            In LB Testing Stage Testing
            1d 22h 43m 2
            Rakesh Roy (Inactive) made transition -
            Stage Testing In Production Testing
            4s 2
            Rakesh Roy (Inactive) made transition -
            In Production Testing Production Complete
            6s 1
            Rakesh Roy (Inactive) made transition -
            Production Complete Closed
            3s 1

              People

              Assignee:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Reporter:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Developer:
              Aditya Vishwakarma (Inactive)
              QA:
              Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Code Review Date: