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  1. WORKTERRA
  2. WT-5048

Softchoice - Dependents are being dropped from plan and this changed HSA coverage to $0

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    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Issue Importance:
      Must Have

      Description

      #2. 4840 Jeff Therrien Alex Therrien - $0 HSA & Spouse Dropped From Coverage

      Employee had enrollment in 'Dental-Family' plan from 1/1 effective date with EE+SP+CH tier.
      As '2016 Canada HSA' plan is force contingent on 'Dental-Family so he got enrollment in HSA plan with 1/1 with $570 coverage.
      Dental Family plan is having Maximum Child Age is customized to 20. PFA screen shot.
      On 8/28 employee birthday, service removed child from 'Dental-Family plan as child was ineligible and termed dental election with 8/29 and added new election with 9/1 with EE+SP tier in dental.
      As HSA is force contingent on dental so HSA election also got terminated. But service didn't allocated HSA election.
      We are working on this issue.

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              Assignee:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Reporter:
              jyoti.mayne Jyoti Mayne
              Account Executive:
              Deborah Mascot (Inactive)
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