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Type:
Support Activity
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Status: Resolved
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Query Resolution
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Environment:Production
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Reported by:Support
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Module:BenAdmin - Enrollment
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Issue Importance:Must Have
Here are the items for El Dorado
• I just took Steve Russell through the OE tunnel. He is dropping his OE3 Health Trust coverage and going with County coverage. We chose option A and then the OE3 HEalth Trust form page popped up. We by-passed it and chose County Kaiser HMO. On his confirmation statement, under future coverage, he is showing as being enrolled in both OE3 Health trust and County Kaiser. (sent to us 10/17)
• Can you please look at this employee's account ASAP? Why is it putting him into Blue Shield for the month of January?!- Walter Thornton (sent to us 10/20)
• Spouse designation issue – sent to us last week and it’s still an issue this week (Colby Earl) (sent to us 10/20)
- relates to
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WT-5677 El Dorado New Termination Date Rule implementation
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- Stage Testing
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