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Type:
Bug
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Status: Closed
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Priority:
Critical
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Resolution: Bug Fixed
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:
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Environment:Production
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Bug Severity:Critical
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Module:BenAdmin - Report
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Reported by:Harbinger
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Item State:Stage QA - Production Deployment on Hold
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Issue Importance:Must Have
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Sprint:WT Sprint 33-Bugs
Receiving a server error when attempting to preview the OE Changes Report for Prime_Healthcare: GGH company.
Report Parameters:
From Date = 10/10/2016
To Date = 10/23/2016
All Classes, All Status, All Benefit Provider, All Benefit Types, All Plan Design
Hi Shubhankar Joshi,
Following are the 3Cs:
Concern:
Receiving a server error when attempting to preview the OE Changes Report for Prime_Healthcare: GGH company.
Cause:
This company has setting for Classwise Open Enrollment. In system, there is a database table to save Classwise Open Enrollment rules. For this company, it has entries for previous year Open Enrollment also. Employees are eligible for current year as well as previous year rule. Due to which elections with effective date 1/1/2016 and 1/1/2017 both are getting populated, which is causing the error.
Correction:
Need to check if Open Enrollment rules for previous years also exists in the "OpenEnrollmentRules" table. If yes, then implementation changes will required.
As of now giving temporary fix for this issue to avoid server error. Permanent fix needs to be worked on at earliest
cc: Satya, Samir, shyam sharma, Vijay Siddha