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Type:
Bug
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Status: Closed
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Priority:
Critical
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Resolution: Bug Fixed
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:
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Environment:Production
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Bug Severity:Critical
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Module:BenAdmin - Report
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Reported by:Harbinger
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Item State:Stage QA - Production Deployment on Hold
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Issue Importance:Must Have
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Sprint:WT Sprint 33-Bugs
Receiving a server error when attempting to preview the OE Changes Report for Prime_Healthcare: GGH company.
Report Parameters:
From Date = 10/10/2016
To Date = 10/23/2016
All Classes, All Status, All Benefit Provider, All Benefit Types, All Plan Design
Description |
Receiving a server error when attempting to the run the OE Changes Report for Prime_Healthcare: GGH company. Report Parameters: From Date = 10/10/2016 To Date = 10/23/2016 All Classes, All Status, All Benefit Provider, All Benefit Types, All Plan Design [~vijays], [~samir] |
Receiving a server error when attempting to preview the OE Changes Report for Prime_Healthcare: GGH company. Report Parameters: From Date = 10/10/2016 To Date = 10/23/2016 All Classes, All Status, All Benefit Provider, All Benefit Types, All Plan Design [~vijays], [~samir] |
Assignee | Vijay Siddha [ vijays ] | Aditya Vishwakarma [ aditya.vishwakarma ] |
Assignee | Aditya Vishwakarma [ aditya.vishwakarma ] | Prasanna Karlekar [ prasanna ] |
Severity | Complex [ 13103 ] |
Code Reviewed By | Prasanna Karlekar [ 11907 ] | |
Dev Due Date | 18/Jul/2017 | |
Developer | Parmeshwar Jumbad [ parmeshwar.jumbade ] |
Assignee | Prasanna Karlekar [ prasanna ] | Parmeshwar Jumbad [ parmeshwar.jumbade ] |
Sprint | WT Sprint 32-Bugs [ 76 ] |
Sprint | WT Sprint 32-Bugs [ 76 ] | WT Sprint 33-Bugs [ 77 ] |
Dev Due Date | 18/Jul/2017 | 21/Jul/2017 |
Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
Status | Open [ 1 ] | In Development [ 10007 ] |
-
- Time Spent:
- 7h
-
Analysis and understand existing impelmenatation
Remaining Estimate | 0h [ 0 ] | |
Time Spent | 7h [ 25200 ] | |
Worklog Id | 63950 [ 63950 ] |
QA | Sachin Hingole [ sachin.hingole ] | |
Original Estimate | 0h [ 0 ] |
-
- Time Spent:
- 7.5h
-
Prior learning (Debug code, Check used SP for report)
Time Spent | 7h [ 25200 ] | 14.5h [ 52200 ] |
Worklog Id | 64302 [ 64302 ] |
-
- Time Spent:
- 8.25h
-
Discussion and configuration to reproduce issue on Local
Debug code
Time Spent | 14.5h [ 52200 ] | 22.75h [ 81900 ] |
Worklog Id | 64722 [ 64722 ] |
-
- Time Spent:
- 0.5h
-
OE changes report not working on local database
Discussion and analysis
-
- Time Spent:
- 8.5h
-
Discussion about eligibility joins
Modify existing query
Check existing reports
Modify configuration to pull reports and try to reproduce issue
Time Spent | 22.75h [ 81900 ] | 31.25h [ 112500 ] |
Worklog Id | 65086 [ 65086 ] |
-
- Time Spent:
- 1.5h
-
Discussion on issue repro and Eligibility joins
Verification of procedure in Production and Dev environment
-
- Time Spent:
- 4h
-
Discussion, Try to reproduce issue and code changes
Time Spent | 31.25h [ 112500 ] | 35.25h [ 126900 ] |
Worklog Id | 65320 [ 65320 ] |
-
- Time Spent:
- 0.75h
-
Discussion on issue repro and code go through
Discussion on getting the latest rule for Classwise OE
Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) | Parent values: Development(10200)Level 1 values: In Progress(10206) |
-
- Time Spent:
- 0.5h
-
Discussion on scenario repro
Time Spent | 35.25h [ 126900 ] | 35.75h [ 128700 ] |
Worklog Id | 65907 [ 65907 ] |
Time Spent | 35.75h [ 128700 ] | 37.25h [ 134100 ] |
Worklog Id | 65910 [ 65910 ] |
Time Spent | 37.25h [ 134100 ] | 38h [ 136800 ] |
Worklog Id | 65915 [ 65915 ] |
-
- Time Spent:
- 8.5h
-
Discussion and try to reproduce issue on local environment
Check reports on productions
Check scope and discussion related to optimization in existing queries
Unit testing
Time Spent | 38h [ 136800 ] | 45h [ 162000 ] |
Worklog Id | 65936 [ 65936 ] |
Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) | Parent values: Development(10200)Level 1 values: Ready for Review(10208) |
Code Review Date | 25/Jul/2017 |
Item State | Parent values: Development(10200)Level 1 values: Ready for Review(10208) | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) |
Assignee | Parmeshwar Jumbad [ parmeshwar.jumbade ] | Sachin Hingole [ sachin.hingole ] |
-
- Time Spent:
- 3.5h
-
Attach production backup on Local environment
Discussion and try to repro issue
Code Review request and JIRA Update
Merge changes in LB
Time Spent | 45h [ 162000 ] | 48.5h [ 174600 ] |
Worklog Id | 66223 [ 66223 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) | Parent values: LB QA(10201)Level 1 values: In Testing(10210) |
QA | Sachin Hingole [ sachin.hingole ] | Meghana Joshi [ meghana.kulkarni ] |
Assignee | Sachin Hingole [ sachin.hingole ] | Meghana Joshi [ meghana.kulkarni ] |
Time Spent | 48.5h [ 174600 ] | 50h [ 180000 ] |
Worklog Id | 65936 [ 65936 ] |
Production Due Date | 03/Aug/2017 | |
Stage Due Date | 2/Aug/17 [ 2017-08-02 ] |
Time Spent | 50h [ 180000 ] | 50.5h [ 181800 ] |
Worklog Id | 68034 [ 68034 ] |
Time Spent | 50.5h [ 181800 ] | 51h [ 183600 ] |
Worklog Id | 68044 [ 68044 ] |
Time Spent | 51h [ 183600 ] | 54h [ 194400 ] |
Worklog Id | 68267 [ 68267 ] |
Item State | Parent values: LB QA(10201)Level 1 values: In Testing(10210) | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) |
Production Due Date | 03/Aug/2017 | |
Stage Due Date | 2/Aug/17 [ 2017-08-02 ] |
Item State | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) | Parent values: LB QA(10201)Level 1 values: On Hold(10211) |
Bug Severity | Critical [ 16701 ] |
Time Spent | 54h [ 194400 ] | 57h [ 205200 ] |
Worklog Id | 71377 [ 71377 ] |
Item State | Parent values: LB QA(10201)Level 1 values: On Hold(10211) | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) |
Production Due Date | 14/Oct/2017 |
Stage Due Date | 3/Sep/17 [ 2017-09-03 ] |
Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Item State | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) |
Item State | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) |
Resolution | Unresolved [ 10200 ] | |
Status | Stage Testing [ 10201 ] | Reopen in Stage [ 10023 ] |
Status | Reopen in Stage [ 10023 ] | In Development [ 10007 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Production Due Date | 14/Oct/2017 | 18/Oct/2017 |
Stage Due Date | 3/Sep/17 [ 2017-09-03 ] | 16/Oct/17 [ 2017-10-16 ] |
Item State | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) |
Time Spent | 57h [ 205200 ] | 58.5h [ 210600 ] |
Worklog Id | 85255 [ 85255 ] |
Item State | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) |
Labels | Static_Reports |
Environment_New | Production [ 18442 ] |
Production Due Date | 18/Oct/2017 | 29/Jan/2018 |
Attachment | WT-5940- Issue and implementation Approach.xls [ 70460 ] |
Assignee | Meghana Joshi [ meghana.kulkarni ] | Venkatesh Pujari [ venkatesh.pujari ] |
Production Due Date | 29/Jan/2018 | 05/Mar/2018 |
Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Resolution | Unresolved [ 10200 ] | Bug Fixed [ 10402 ] |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Time Spent | 58.5h [ 210600 ] | 59h [ 212400 ] |
Worklog Id | 107162 [ 107162 ] |
Status | Production Complete [ 10028 ] | Closed [ 6 ] |
Transition | Time In Source Status | Execution Times |
---|
|
257d 4h 42m | 1 |
|
36m 50s | 1 |
|
3s | 1 |
|
8d 17h 16m | 2 |
|
82d 4h 40m | 2 |
|
140d 2h 41m | 1 |
|
18h 30m | 1 |
|
1d 2m | 1 |
Hi Shubhankar Joshi,
Following are the 3Cs:
Concern:
Receiving a server error when attempting to preview the OE Changes Report for Prime_Healthcare: GGH company.
Cause:
This company has setting for Classwise Open Enrollment. In system, there is a database table to save Classwise Open Enrollment rules. For this company, it has entries for previous year Open Enrollment also. Employees are eligible for current year as well as previous year rule. Due to which elections with effective date 1/1/2016 and 1/1/2017 both are getting populated, which is causing the error.
Correction:
Need to check if Open Enrollment rules for previous years also exists in the "OpenEnrollmentRules" table. If yes, then implementation changes will required.
As of now giving temporary fix for this issue to avoid server error. Permanent fix needs to be worked on at earliest
cc: Satya, Samir, shyam sharma, Vijay Siddha