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  1. WORKTERRA
  2. WT-6927

RCF - CAISO Issues with Reports

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client

      Description

      Jennifer Johnson

      Client ran enrollment report 1/1/2017 - 12/31/2017

      EE7563 showed EE only
      but her confirmation statement shows that she added her child to coverage last November during OE for 2016 and he has remained continuously covered. I double checked the history in the employee’s Enrollment History Report.The client is expecting the coverage tier to show EE + CH.

      Is there another date range they are supposed to run? They are trying to ensure they finish their data scrub today but they think the reports are inaccurate.

        Attachments

        1. 2017 - Report.png
          164 kB
          WT-Admin
        2. image001.jpg
          1.0 kB
          Jennifer Melgoza
        3. image002.jpg
          1 kB
          Jennifer Melgoza
        4. image003.png
          1 kB
          Jennifer Melgoza
        5. image004.jpg
          1 kB
          Jennifer Melgoza
        6. image005.png
          5 kB
          Jennifer Melgoza
        7. image006.jpg
          64 kB
          Jennifer Melgoza
        8. image007.jpg
          2 kB
          Jennifer Melgoza
        9. image008.jpg
          2 kB
          Jennifer Melgoza
        10. image010.png
          0.7 kB
          Jennifer Melgoza
        11. screenshot-1.png
          21 kB
          Janine Calendo
        12. screenshot-2.png
          18 kB
          Janine Calendo
        13. WrongHealthTierIDCorrectionCompanyList.xls
          55 kB
          Neelam Yangal
        14. WT-6927_CoverageTierLabel.png
          18 kB
          Prasanna Karlekar
        15. WT-6927.png
          12 kB
          Prasanna Karlekar

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-2288 RCF - SDRMA/GSRMA > Coverage Tier Level Not Populating Correctly on Blue Shield 834 5010

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

              People

              Assignee:
              jyoti.mayne Jyoti Mayne
              Reporter:
              jphi Jennifer Melgoza
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 18.5h Original Estimate - 18.5h
                  18.5h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 23h
                  23h